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all systems normal · status.trellisagents.example v2.3.0 · tokens pass through at $0 margin

trellis Agents

agent infrastructure

Run AI agents
in production.

Demos are easy; Tuesday at 3 a.m. is hard. Trellis is the runtime between your agents and your systems: durable orchestration, guardrails the model can't talk its way past, eval gates in CI, and a priced trace for every run.

  • First run traced in ~10 min
  • Free dev tier · 1,000 runs/mo
  • $0 margin on tokens
trellis · zsh
$ trellis deploy support-triage
✓ manifest valid · 4 tools · 3 policies (enforce)
✓ eval gate: 13/13 suites passed (baseline v41)
✓ deployed support-triage@v42 → prod
 
$ trellis runs tail --agent support-triage
run_01J9 ✓ resolved 6 calls · 12.9k tok · $0.0040 · 4.2s
run_01JA ✓ resolved 5 calls · 10.1k tok · $0.0033 · 3.8s
run_01JB ⚠ escalated 7 calls · 15.4k tok · $0.0049 · 6.1s
run_01JC ✓ resolved 6 calls · 12.6k tok · $0.0039 · 4.0s
fig. 00: deploy behind an eval gate, then watch priced runs stream

Engineering teams running agents on Trellis

Sample customer names. Every company here is fictional.

  • Ledgerwick
  • Fenwright Genomics
  • Bracken Freight
  • Quillbase
  • Mosstone Labs
  • Vantry

observability

Every run is a trace. Every span has a price.

Model calls, tool calls, guardrail verdicts, and approvals land as spans in one tree, with token counts, latency, and dollars on every node. When a run goes sideways you read what happened; you don't rebuild it from logs.

The same trace data becomes your eval sets, your cost rollups, and your invoice line items. One source of truth, three jobs.

See the trace model
console · run 01J9F8QK
run 01J9F8QK · support-triage@v42 · resolved · $0.00404 · 4.21s
├─ guardrail input.screen pass · 41ms · $0.00008
├─ model plan 1,842 in / 214 out tok · 620ms · $0.00041
├─ tool orders.lookup ok · 180ms
├─ model draft_response 2,104 in / 388 out tok · 840ms · $0.00055
├─ guardrail refund.policy pass (amount ≤ $500) · 38ms · $0.00008
├─ tool refunds.create ok · $42.00 refunded · 310ms
├─ model summarize 1,610 in / 196 out tok · 530ms · $0.00036
└─ guardrail output.screen pass · 44ms · $0.00008
fig. 01: a traced support run, span by span, at real arithmetic

Platform figures

sample figures · fictional company

11 ms
median orchestration overhead per agent step

p50, all regions, trailing 90 days

99.96%
runs API uptime

trailing 12 months, public status history

38M
agent runs traced on our peak day

sum across customer workspaces, June 2026

$0.00
our margin on model tokens

pass-through at provider list price, invoiced line by line

agents/support-triage.ts
import { agent, tool } from "@trellis/sdk"; const refund = tool("refunds.create", { schema: RefundArgs, // validated before execution policy: "refund.policy", // enforce: ≤ $500, allowlisted endpoints }); export const supportTriage = agent("support-triage", { model: "economy-30b", tools: [ordersLookup, refund, escalate], budget: { tokens: 40_000, usd: 0.05, wallClock: "60s" }, onFail: escalateToHuman, // runs never die silently });
fig. 02: an agent is config, not vibes (schemas, budgets, and a failure path)

developer experience

Agents as code, budgets as law.

Declare tools with argument schemas, attach policies, and set hard budgets on tokens, spend, and wall-clock time. The runtime enforces all of it. The step that would blow the budget never executes, and the failure path is a branch you wrote, not an exception you didn't.

TypeScript and Python SDKs, an HTTP API underneath, OpenTelemetry out the back.

a note before you buy

Most workflows shouldn't be agents. We wrote that down.

If your workflow is enumerable, a pipeline beats an agent on cost, latency, and debuggability, and we'd rather you find that out before an invoice. Our CTO's essay has the decision framework and the arithmetic.

When not to use an agent →

first questions

What engineers ask on the first call.

Short answers here. The FAQ covers pricing, data handling, and running in production in more depth.

Do I need an agent, or would a simple pipeline do?

If someone could write the steps down in advance, build a pipeline. It will be cheaper, faster, and easier to debug. Agents earn their cost only when the next step depends on what the last one found. Our essay on when not to use an agent walks through the test.

How does pricing work?

Two meters and a pass-through. You pay a small orchestration fee per run and $0.08 per 1,000 guardrail checks. Deeper trace retention is a flat add-on per run. Model tokens pass through at provider list price with no markup.

Will you go through our security review?

Yes. We fill in your questionnaire, share a data-flow diagram, and walk your team through access, retention, and key controls on a call. This sample site does not claim any audit or certification.

$ trellis estimate --honest

Price your stack before you talk to us.

The configurator does the arithmetic in the open: per-run cost at 10k, 100k, and 1M runs, assumptions stated. Bring the estimate to a demo, or don't book one at all.

Fictional sample site by SearchPod