contact
Talk to an engineer, not a router.
Support tickets land in the same queue our on-call engineers watch. Sales conversations start with your trace volume, not a discovery-call script. We are a remote-first team with an office in San Francisco and coverage across four time zones.
Ways to reach us
Support
Growth and Enterprise: 4-hour first response, 24/7 for sev-1. Dev tier: community help and best effort.
support@trellisagents.exampleSales
Volume commits, enterprise controls, and procurement paperwork. Bring your runs-per-month estimate.
Request a demo →Docs first?
Most integration questions are answered in the quickstart, the guardrails concepts page, and the FAQ.
Read the docs →Security
Report a vulnerability or send a security questionnaire. A security engineer reads every message.
security@trellisagents.example$ trellis estimate --honest
Price your stack before you talk to us.
The configurator does the arithmetic in the open: per-run cost at 10k, 100k, and 1M runs, assumptions stated. Bring the estimate to a demo, or don't book one at all.