Plain answers about booking, walk-ins, prices and the shop. The house rules are written as policy, so you know exactly how a busy Saturday works before you head over.
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Walk-ins, wait times, cancellations and lateness. These apply to every chair, every day.
Walk-ins are welcome when a chair is open. We serve walk-ins in order of arrival, between booked appointments.
Booked clients go first. If the list is long when you arrive, we'll tell you how many people are ahead of you so you can wait, come back, or book a time instead.
We don't post or guarantee a walk-in wait time, because it depends on which services are booked that hour.
Saturdays are mostly booked ahead, so walk-in waits are usually longest then. Call the shop if you want to ask how it looks before you head over.
Please cancel or move your booking at least 12 hours ahead, using the link in your confirmation or by calling the shop.
After two no-shows, we ask for a card to hold future bookings. We don't charge a fee for a first missed appointment.
We hold your chair for 10 minutes. After 15 minutes we may need to shorten the service or move you to the next open time, so the next client isn't kept waiting.
Both work. Booking holds a chair at a set time. Walk-ins are served in order of arrival between bookings, so the wait depends on the day.
Yes. Pick a barber in step 2 of the booking form, or choose first available to see the most open times.
Online booking shows the next two weeks. Call the shop for anything further out, like a wedding party.
Use the link in your confirmation text or email, or call the shop. Please give at least 12 hours' notice.
Most cuts cost the listed price. Very long or thick hair, big restyles and detailed designs can take longer and cost more. Your barber tells you before starting, never after.
Debit, all major credit cards, Apple Pay, Google Pay and cash. Prices are in Canadian dollars before GST.
Tipping is up to you and never expected. If you do, it goes straight to your barber.
Yes, in the shop in any amount. They never expire.
From first haircuts, usually around one year old, up to 12. Teens book the regular menu.
Weekday afternoons before 3 p.m. Saturdays are busy and loud, which some kids find hard.
Combs, guards and scissors are cleaned and disinfected between every client. Razor blades are single-use and opened in front of you. Capes and towels are fresh for each client.
Yes. The entrance is at street level with no step, and one chair lowers far enough for an easy transfer from a wheelchair. Tell us in your booking note if you'd like it.
Street parking on Market Ave and Albert St, metered until 6 p.m. The Old Market Square bus stops are two blocks away.
Service-specific questions live on each service page, for example fades, hot towel shaves and kids' cuts.
Booking holds your chair at a set time with the barber you pick. Walk-ins are welcome when a chair is open and are served in order of arrival, between bookings.
Closed Mondays. Read the walk-in and cancellation policy