Contact
Talk to a real person. Usually a security engineer.
Sales, security architecture, partner inquiries, federal sponsorship, press, careers. The intake is routed by topic — no SDR triage, no opaque queue. Median first response is under 4 hours during business days.
Headquartered Palo Alto, CA · Customer success teams in EMEA + APAC · 24/7 SOC operations
Live · 24/7 SOC
99.99% uptime, 12mo trailing
Headquarters
240 University Avenue
Palo Alto, CA 94301
United States
Regional teams
- EMEA: London + Dublin
- APAC: Singapore + Sydney
- Federal: Reston, VA
By email
- Sales: enterprise@vaultsecurity.com
- Federal: federal@vaultsecurity.com
- Security disclosures: security@vaultsecurity.com
- Press: press@vaultsecurity.com
By phone
Mon-Fri 8am-6pm Pacific. After-hours: redirected to 24/7 SOC for active customers.
Trusted with
SOC 2 Type II
Annual audit · public report
ISO 27001
Information security · 27017 cloud
FedRAMP
Moderate · authorized 2024
HIPAA + HITRUST r2
BAA + cert
PCI-DSS Level 1
Service provider