Contact · talk to the crewReach the
Reach the
workshop.
Sizing, spec questions, repairs, or wholesale — real people who’ve logged the miles, not a chatbot. We answer within one business day.
Send a message
How can we help?
The workshop
- Phone
- 1 (888) 555-0427
- Where
- Workshop: Bend, OR · Founded 2014 · Field-tested across the Cascades, Sierra, and Rockies
- Hours
- Mon–Fri · 8a–5p PT · closed on powder days
Good to know
Every order ships carbon-offset, free over $150. Returns are free for 30 days, field-tested or not — if it didn’t earn its place, send it back.
Ways we help
Before, during, and after the trip.
- Field repair
Start a repair ticket
Blown zipper or torn panel? Mail it in or visit a field-repair partner — every Switchback piece carries a lifetime repair warranty.
- Gear support
Sizing + spec questions
Not sure which pack volume or shell layer fits your trip? Our crew has logged the miles — ask us before you buy.
- Wholesale
Outfitters + guides
Run a guiding outfit or a gear shop? We work with select partners who put our gear through real days in the field.
