Reviews from the neighborhood.

All reviews

• Family return

  “The price was on the wall and it was the price I paid. Mai explained the child tax credit part twice without making me feel slow. In and out in about an hour.”

  Andrea P. · Bay View

• Self-employed

  “I drive for two apps and had no idea what I could deduct. Luis went through my mileage with me and set up my quarterly payments. First April in years with no surprise.”

  Marcus T. · Riverwest

• Retirement income

  “My mother does not read much English. Mai explained everything to her in Hmong, slowly. We will come back every year.”

  Pa Nhia X. · West Allis

• IRS letter

  “Got a CP2000 for a 1099 I forgot. Teresa read it with me for free, wrote the reply, and it was closed in a couple of months. Took one star off because I had to wait on a Saturday.”

  Greg S. · Bay View

  Our reply

  Thanks, Greg. Saturdays in March are our busiest; booking a weekday slot skips most of the wait.

• Prior years

  “I hadn't filed in three years after my divorce. Nobody judged me. They pulled my transcripts, did all three years and set up a payment plan I can actually afford.”

  Rosa M. · Riverwest

• Itemized return

  “Good, careful work. They told us itemizing wasn't worth it this year, which saved us the higher fee. Parking out front was tight.”

  Tom & Kate L. · Bay View

• Small business

  “Dale knows his stuff, but my S corp return took longer than I wanted because my books were behind. Fair price, though they did charge for cleanup.”

  Darnell W. · Bay View

  Our reply

  Fair point, Darnell. We'll send the year-end checklist in December so the books are ready before March.

• Drop-off

  “Dropped my papers at the market on Thursday, got a call Saturday with two questions, signed on Tuesday. Easy.”

  Elena R. · West Allis

• Simple return

  “First time doing taxes on my own. Luis showed me where each number came from. They didn't try to sell me anything extra.”

  Joe K. · Riverwest