Contact
Visit, call, or message
3 Twin Cities stores. Mon-Sat 7am-7pm; Sun 9am-5pm. Phone calls answered within 60 seconds during business hours. Email replied within 4 business hours.
By topic
How to reach us
General questions + customer service
store@hollowayhardware.com or any of 3 store phones · Mon-Sat 7am-7pm; Sun 9am-5pm. Most calls answered in 60 seconds during business hours. Voicemail returned within 4 business hours.
Specific store contact
South Mpls: 1 (612) 555-0349 · St. Paul: 1 (651) 555-0387 · Edina: 1 (952) 555-0428. Each store has dedicated phone lines + can answer department-specific questions.
Specialty department questions
Plumbing + restoration: Janelle Park (St. Paul). Paint matching: Lin Park (South Mpls). Garden: Sarah Holloway (varies). Most senior specialists work specific stores; phone the right store for fastest answer.
Workshops + events
events@hollowayhardware.com · Workshop schedules, registration, custom event hosting. Sarah Holloway responds within 24 business hours.
Community + partnerships
community@hollowayhardware.com · Community partnerships, charity auctions, donation requests, community programs. Sarah Holloway reviews; we evaluate based on mission alignment.
Contractor + commercial accounts
contractors@hollowayhardware.com · Verified contractor accounts (5-15% discount, net-30 billing). Account setup typically 1-2 business days with proof of business + insurance.
Visit + hours
The 3 Twin Cities stores
Hours (all 3 stores)
Mon-Sat 7am-7pm. Sun 9am-5pm. Closed Easter, Thanksgiving, Christmas. Modified hours on summer holidays (4th of July, Memorial Day). Storm-day adjustments via Google + social media.
South Minneapolis
4218 Lyndale Avenue South · Minneapolis, MN 55409. Bus route 18 stops outside. Customer parking on north side.
St. Paul
678 Grand Avenue · St. Paul, MN 55105. Bus routes 14 + 21 nearby. Street parking + small lot.
Edina
5042 France Avenue · Edina, MN 55410 (50th + France district). Bus route 6 stops nearby. Shared parking with shopping district.
Wheelchair accessibility
All 3 stores ADA-compliant. Wheelchair-accessible parking, entrance, restrooms, customer service. Service animals welcome. Email accessibility@hollowayhardware.com if specific accommodation needed.
Bilingual customer service
Spanish-speaking customer service available at all 3 stores. About 22% of South Minneapolis customers speak Spanish primarily. Carlos Ramirez (manager) bilingual.
Or send a message
We respond within 4 business hours
For specific store inquiries, calling that store directly is fastest. For general questions, partnerships, events, or workshops, this form is the right path.
Compliance + legal
The required information
- We don’t sell customer data. Information collected (purchases, accounts, gift cards) used only for customer service + reasonable retention. GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days. Newsletter subscribers can unsubscribe anytime.