the rate card · same numbers the dispatcher reads
Every rate, printed. Even the ones we refuse to charge.
This is the entire card. Dispatch quotes from it, the dispatch tool computes from it, and your receipt reconciles against it. If a number isn't on this page, you don't owe it.
Light-duty towing
- Hook-up — wheel-lift safe for 2WD cars on good wheels $85
- Hook-up — flatbed required for EV, AWD/4WD, lowered cars $115
- Per loaded mile — wheel-lift pickup to drop-off, off the odometer $4.50/mi
- Per loaded mile — flatbed same odometer, bigger truck $5.50/mi
- Motorcycle transport — hook-up chock kit + four-point soft tie-down · $5.50/mi $120
When we come
- Daytime — 6 am to 8 pm, Mon–Sat published rates apply. No adder, ever. +$0
- Night — 8 pm to 6 am one adder per call — not per mile, not a multiplier +$45 flat
- Sundays & major holidays same flat number, stated with the quote +$45 flat
Winch-out & recovery
- Winch-out — just off the pavement shoulder, lawn, accessible $95–$140
- Winch-out — ditch, deep mud, snow includes rigging and a second anchor if needed $140–$230
- Tow after the pull no “recovery pricing” on the ride home standard rates
Roadside assistance
- Jump start + battery test $65 flat
- Tire change onto your spare $70 flat
- Fuel delivery (2 gal) fuel itself at pump price, receipt included $60 + fuel
- Car lockout $75 flat
Heavy-duty
- Heavy hook-up — over 10,000 lbs 26-ton wrecker $350
- Heavy per loaded mile $8.50/mi
- Recovery / rotator work priced on scene, in writing, before a cable moves $250/hr
The math, worked in public
A 7-mile flatbed tow on a Tuesday afternoon:
- Flatbed hook-up $115.00
- 7 loaded miles × $5.50 $38.50
- After-hours adder (2 pm) $0.00
- On the receipt $154
$153.50 rounds to $154 — the halves round up so the arithmetic is boringly reproducible. Your receipt shows the same three lines.
the storage yard
Storage priced like parking, not like ransom
Storage is where predatory yards make their real money — daily rates that start at minute one, gates that “close” when you arrive, and a fee to reach your own glovebox. Here is our entire storage policy; there is no other fine print.
- Storage, per calendar dayfenced, lit, camera-covered yard on Marion Road $28/day
- First 12 hoursso a same-day pickup owes no storage at all $0
- Release, any hour, any daythe “gate fee” does not exist here $0 · 24/7
- Access to your belongingswallet, medication, car seat — bill settled or not $0 · always
How days count: the free 12 hours run first, then each started calendar day bills once. 26 hours in the yard is one day ($28) — not two.
the refusal list
Fees we never charge — by name
Watchdog reports catalogue the same junk fees on tow invoices across the country. If any of these ever appears on a Fairhook receipt, the receipt is wrong and the item is free.
- Gate fee / after-hours release fee The classic: your car is “released” only during business hours unless you pay $50–$150 extra to open the gate. Our yard releases cars 24/7 at the same $0.
- Personal-property access fee Charging you to reach your own wallet, medication, or child seat inside your own car. Access to your belongings is free, day or night, whether or not the bill is settled.
- En-route mileage Billing miles from wherever the truck was when the call came in. You pay loaded miles — from where your car is to where it's going — and nothing before the hook.
- Fuel surcharge Fuel is our cost of doing business, priced into the rates above. It doesn't get its own line on your invoice.
- Admin / paperwork / processing fee Writing your invoice is not a service to you. Any fee whose name doesn't describe physical work done to your vehicle isn't on our card.
- Credit-card surcharge & cash-only demands Cards, tap-to-pay, and checks — same price as cash, with an itemized receipt every time. “Cash only, no receipt” from a tow yard is a red flag with wheels.
- Tarp, dolly & “equipment” add-ons If the job needs dollies or skates, that's our equipment doing our job at the published rate. Gear fees invented on your driveway aren't a thing here.
“Loaded miles” — the only miles that exist
You pay for the miles your car rides the truck — pickup to drop-off, off the odometer, printed on the receipt. Billing “en-route” miles (the truck's drive to you, sometimes both directions) is how a 4-mile tow becomes a 26-mile invoice at somebody else's yard. Inside our zones, the drive to you is free.
The unhook rule
If you get back to your car before its wheels leave the ground, we unhook it free. Every time, no argument. Ohio drivers have a right to a reasonable drop fee — ours is $0.
Want these numbers assembled for your exact situation?