Questions, answered
The things people ask before they call
Costs, timelines, who actually digs — the questions every client asks, answered the way we'd want them answered. If yours isn't here, the phone works.
Frequently asked questions
Working with us
Yes. Roughly a fifth of our studio work is design-only — a full master plan set you can build with anyone. The plan is yours outright. That said, most clients who start design-only end up building with us, because our proposal is priced from drawings our own crews produced.
A principal designer walks your property with you for about ninety minutes, talks budget openly, and sends a written summary with a realistic budget band and recommended scope. There is no catch and no obligation; it's how we decide whether we're the right studio for the project, and how you decide the same about us.
Design starts are typically four to six weeks out. Build slots book one to two seasons ahead — a garden designed this autumn usually breaks ground in spring. The walk-through calendar is the bottleneck worth beating.
Yes. The principal who walks your property leads your design, presents your concepts and appears on site at every build milestone. We don't hand projects down a ladder.
Budget & timeline
Focused single-room transformations start under $75,000; courtyards and arrivals typically run $75,000–$150,000; most full-property design-builds land between $150,000 and $300,000; estate-scale work runs beyond that. We publish these bands because vagueness wastes everyone's time — including yours.
Because the plan has to serve you, not our sales pipeline. A paid design engagement means we're rewarded for drawing the right garden, not the most expensive one — and the master plan is yours to keep whoever builds it.
Design runs eight to twelve weeks from walk-through to master plan. Builds run six to sixteen weeks on site depending on scope. With permit lead times, a full design-build typically spans two seasons: designed in one, built in the next.
Yes — itemised and fixed, because it's priced from our own construction drawings by the crews who will execute them. The only changes are ones you ask for, and those are priced and signed before the work happens.
Build & aftercare
Our people. Masonry, carpentry, planting and lighting are in-house crews under a Verdant project manager. We subcontract only licensed specialty trades — electrical connections, gas lines — and we schedule and supervise them.
You get a named project manager, a weekly written report with photos, and a site tidied every Friday. Access, protection fencing and neighbour notice are planned before we mobilise — you still live here, and we build like we remember that.
Hardscape workmanship is guaranteed for five years, plants for two full growing seasons — the longest establishment window of anything we install. First-year establishment visits are included with every build.
No. The guarantee stands regardless. Gardenkeeping membership exists because designed landscapes drift without editorial care — but it's an invitation, never a condition.
Still unanswered? Ask us directly — Lena forwards the good ones to whoever knows best.
Begin here
Walk your property with a designer — free
Ninety unhurried minutes with a principal designer. Honest budget bands, no obligation, and a written summary either way.