ROUTE 01DISPATCH · TEXT
Live coordination
Text the dispatch line for skip, reschedule, day-of issues. Picks up live 7am — 7pm; off-hours we reply by morning.
Five routes.
Text dispatch first.
Most existing-client questions go to dispatch by text. Email everything else; we read it daily.
01THE 5 ROUTES
ROUTE 02BILLING
Invoices · receipts · refunds
Receipt re-prints, charge questions, refund requests. Average response 4 hours · 24 max.
ROUTE 03CAREERS
Pro applications
We hire two pros a year, max. Applications open year-round; we'll reply when there's an opening.
ROUTE 04PARTNERSHIPS
Properties + new builds
Property managers, new-build move-in cleans, builder partnerships. Quote within 5 business days.
ROUTE 05EVERYTHING ELSE
Hi.
General questions, feedback, or just to say hi. Our team reads it daily.
02HOURS · STAFFING
- MON — FRI7 AM — 7 PMDispatch live · same-day response
- SATURDAY8 AM — 5 PMReduced staffing · weekend pros run routes
- SUNDAYClosedOff-hours messages handled Monday morning
- PRO ROUTESMON — SUN · 9 AM — 5 PMVisits run by route, not on demand
