Contact
Reach Petal & Polish
Booking, customer service, gift cards, group bookings, press, careers. Phone Tue-Sun 10am-7pm. Most inquiries answered within 4 business hours.
Channels
How to reach us
Booking + appointments
Online booking primary. Phone 1 (415) 555-0743 or email hello@petalandpolish.com. Specific scheduling + service questions + cancellations. Most calls connected to a person within 60 seconds during business hours.
Specific group bookings + events
events@petalandpolish.com · Specific bridal parties, mother-daughter, family gatherings, corporate gifting. Specific events coordinator responds within 4 business hours.
Gift cards + corporate gifting
giftcards@petalandpolish.com · Specific gift card questions, corporate gifting programs, custom packaging. Specific gift coordinator responds within 24 business hours.
Careers
careers@petalandpolish.com · Specific technician + administrative positions. Specific recruiting team responds within 5 business days.
Press + media
press@petalandpolish.com · Specific media inquiries answered within 24 business hours.
Allergens + accommodations
accessibility@petalandpolish.com · Specific allergen + accessibility + sensory accommodations. Specific accommodations team coordinates 7+ days in advance.
Visit Petal & Polish
Practice details
Address
Petal & Polish · 1240 Sutter Street · San Francisco, CA 94109 (Lower Pacific Heights / Lower Polk corner)
Office hours
Tuesday-Sunday 10am-7pm. Monday closed (specific cleaning + restocking day). Specific technician hours within day vary.
Parking + transit
Limited street parking on Sutter. Specific paid parking 1 block away. Muni + Cable car nearby. Specific BART (1 mile) accessible. Specific rideshare common.
Wheelchair accessibility
ADA-compliant. Specific wheelchair-accessible entrance + service stations + restrooms. Specific accommodations: email accessibility@petalandpolish.com.
Comfort + amenities
Specific tea service. Specific champagne service available. Specific quiet environment + specific phone-free philosophy. Specific 6-chair intimate space.
Specific 16+ policy
Specific adults-only environment. Specific 16+ welcome (specific bridal parties, mother-daughter). Specific younger children not appropriate.
Or send a message
We respond within 4 business hours
Specific routes to right team based on subject. Booking requests fastest via online tool or phone.
Compliance + legal
The required information
- We don’t sell client data. Specific data shared only with subprocessors required for service delivery (booking system, payment processor). GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days.