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about your skin.
Questions about a formula, a routine, or an order? Our small care team in Portland reads every note and usually replies within a day.
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Good to know
Common questions.
How do I know which products are right for me?
Our routine builder asks three quick questions and composes a considered morning and evening ritual — only the steps your skin actually asks for.
Are your formulas fragrance-free?
Yes. Every Solène formula is made without added fragrance, masking or otherwise. What you smell is the ingredients themselves.
What is your shipping and returns policy?
Free shipping on orders over $50, shipped within two business days. If a formula isn't right for your skin, return it within 30 days for a full refund.
Is the packaging recyclable?
We use glass and aluminum wherever possible, designed to be refilled and recycled. Refill pouches are available for our most-loved formulas.
