Frequently asked
Most of the questions we get.
If your question isn't here, write to us — every email is read by a real front-desk person and replied to within one business day. The most-asked are at the top.
First visit
About your first visit.
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We're at four GTA addresses: Queen West (Toronto), Port Credit (Mississauga), Maple (Vaughan), and Bloor West (Etobicoke). Each location page lists exact transit, parking, and accessibility details — see our locations page for the full list.
Billing + insurance
The money stuff.
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Most likely yes. We direct-bill every major Canadian carrier — Sun Life, Manulife, Canada Life, Green Shield, Desjardins, Equitable Life, Blue Cross, Empire Life, and many more. Send us a photo of your card before your visit and we'll verify coverage.
Appointments + scheduling
Booking, cancelling, rescheduling.
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Yes. All four locations are open until 7pm twice a week, and all are open Saturdays. Sunday is closed everywhere. Specific hours per location are listed on our Locations page.
Treatment + procedures
What we actually do.
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We offer nitrous oxide (laughing gas) at every location and conscious oral sedation at three of four. For full IV sedation, we partner with a specialist clinic. Tell us at booking and we'll have what you need ready.
Couldn't find your answer?
We'll get back same business day.
Send a quick note. Every email goes to a real human at the front desk of the location nearest you. Average response time is under 4 hours, M–F, all four locations.
