90 minutes that set the tone for everything else.
A longer-than-typical new-patient exam, on purpose. By the end of it, you'll know exactly what's healthy, what isn't, what we'd recommend, and what it'd cost. Then you decide on your own time.
Six steps. No surprises.
Hello + a coffee
Walk in 10 minutes early. We'll have water, espresso, or tea. Your intake forms are already in your chart from the link you got in your booking email — nothing to fill out at the desk.
A real intake conversation
Your dentist sits down with you for 10 minutes before any equipment turns on. We ask about your last visit, what you like and don't about your smile, what you've been told before. No clipboard interrogation.
Full digital scan + photos
Intraoral scanner replaces the goopy impressions. We take 8 to 12 close-up photos and a panoramic x-ray. The full set is yours to keep — we'll email a copy after the visit.
Honest examination
We check every tooth, every gum margin, your bite, your jaw, your soft tissues. We tell you what's healthy. We tell you what's not. We don't invent problems for the chart.
Cleaning if you're due
If you're cleared for a same-day cleaning, the hygienist takes over. If your gums need a deeper scaling first, we book that for next visit so you're not rushed.
A written plan, not a sales pitch
Before you leave: a one-page treatment plan with priorities, timing, and exact cost. What insurance covers, what you'd pay. You take it home and decide on your own time.
What to bring with you.
- Government photo IDDriver's license, passport, or PR card.
- Insurance cardWe need the policy number and group code. Can be a phone photo.
- Previous x-raysIf under 12 months old. Have your old office email them to us.
- A list of medicationsIncluding supplements. Affects everything from anaesthetic choice to bleeding.
- Your concernsIf you have a list of things bothering you, bring it. The visit is yours.
We've got options.
About one in three of our new patients tells us they hate the dentist. We're not offended — we just adjust. Numbing gel before any needle, noise-cancelling headphones with whatever you want playing, weighted blanket, and conscious oral sedation if a longer procedure feels like too much. Tell us at booking and we'll have everything ready.
- Topical numbing before any needle
- Bose noise-cancelling headphones
- Weighted lap blanket
- Hand-signal pause system
- Nitrous oxide (laughing gas)
- Oral conscious sedation pill
Everything else about day one.
If your question isn't here, write to us — every email is read by a real front-desk person, and replied to the same business day.
Browse the full FAQHow long is the first visit?
Plan for 75 to 90 minutes. That's a longer-than-average exam intentionally — we'd rather take the time once than rush you in 30-minute slots forever after.
What does it cost?
$165 for the full new-patient package: exam, x-rays, intraoral photos, written plan. Most insurance covers this in full. If you don't have insurance, we apply $100 of this to any treatment you book within 60 days.
Do I need x-rays if I had some recently?
If you can have your previous dentist forward your last set (under 12 months old), we'll review those instead. Just give us 48 hours to receive them before your visit.
Most new patients fit within 7 days.
Online booking shows real availability across all four locations. Pick the one closest to you — your file works at any clinic if you ever need to switch.
