The team
Every clinician here was hired against the same test: would a nervous patient leave calmer than they arrived? Credentials matter — so does the ability to narrate a filling like it's no big deal, because it isn't.
The dentists
Founder · General + implant dentistry
DDS, University of Toronto · Queen West
Dan opened Polished in 2016 after a decade of watching patients apologize for their own teeth. His rule for the practice fits on a sticky note: show people what you see, tell them what it costs, and let them decide. He placed his thousandth implant last spring and still photographs every single one.
Cosmetic + Invisalign lead
DMD, McGill University · Queen West
Amara leads the smile-design side of the practice — veneers, bonding, and several hundred Invisalign cases. Her signature move is the 'undetectable' standard: if a stranger can tell work was done, it isn't finished. She teaches a cosmetic-dentistry study club one Thursday a month.
Family + pediatric dentistry
DDS, Western University · Leaside
Elena runs the Leaside studio and owns the under-twelve portfolio. She's the reason our pediatric no-show rate is nearly zero: kids ask to come back. Special interests include nervous patients of every age and the world's most patient explanations of flossing.
Hygiene + front of house
Hygiene lead
Queen West
Jade has cleaned teeth for eleven years and can read a gum line like a novel. She's gentle to the point of legend — multiple patients have genuinely fallen asleep mid-scaling — and she'd rather teach you a 90-second routine that works than sell you a gadget that doesn't.
Hygienist
Leaside
Sam anchors hygiene at Leaside and holds the studio record for coffee-stain removal (a shade chart exists; it's laminated). Patients with dental anxiety ask for him by name — he narrates exactly what's coming next, every time, until you tell him to stop.
Hygienist
Both studios
Rachel splits her week between both studios and runs our perio program — the structured deep-cleaning track for gums that need a comeback season. Ask her about her sourdough starter at your own scheduling risk.
Patient care coordinator
Queen West
Morgan is the voice on the phone and the person who turns treatment plans into numbers you can actually plan around. Insurance pre-determinations, 0% payment plans, finding you a Saturday slot — that's all Morgan.
Studio manager
Both studios
Priya keeps two studios running on time — which, in dentistry, is a superpower. If your appointment started when we said it would (it did), that was her. Chief architect of the no-waiting-room-purgatory policy.
Our story
Polished opened on Queen West in 2016 with six chairs, a green wall, and a hypothesis: that most people don't hate the dentist — they hate not knowing what's happening, what it costs, and whether they're being sold to. Remove those three things and dentistry becomes, of all things, pleasant.
So we publish our prices. We photograph everything and show you before we propose anything. We quote in writing before we treat, bill your insurance while you're in the chair, and never book the next visit you don't need. The Leaside studio followed in 2021 because patients kept driving across town and asking us to open closer.
Polished Dental Co
Request a specific dentist or hygienist in the booking notes and we'll match you whenever the calendar allows.
Prefer a human? (416) 555-0134 — Morgan picks up.