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Emergency? Call 911. Not sure where to go? Start with the guide.

24/7 Nurse Line: (616) 555-0119

Riverbank Health Every specialty · One system

Service line · 05

Emergency & Trauma

Emergencies don't schedule themselves. Riverbank runs three ERs so that no one in the valley is more than fifteen minutes from a door that never closes — with a Level II trauma team downtown for the worst moments.

ERs open 24/7 across the valley
3
door-to-CT for stroke response
<20 min
trauma center, downtown
Level II

What we treat

Conditions

  • Chest pain & stroke symptoms
  • Severe injuries & trauma
  • Difficulty breathing
  • Severe bleeding
  • Sudden severe headache or confusion
  • Serious infections & sepsis

What we do

Services & programs

  • Level II trauma center (Medical Center)
  • 24/7 stroke response with door-to-CT under 20 minutes
  • Dedicated pediatric treatment rooms at all three ERs
  • Behavioral health crisis clinicians on site
  • Bedside registration — treatment first, paperwork after
  • ER-to-specialist handoff inside one medical record

Your first visit

What to expect

You'll be triaged by a nurse within minutes of arrival — the sickest are seen first, always. Registration happens at the bedside, and if you're admitted, the hospitalist team already has your ER chart.

When it can't wait

Call 911 for chest pain, stroke signs (face drooping, arm weakness, slurred speech), severe bleeding, or trouble breathing — paramedics start treatment on the way. When in doubt at 3 a.m., the nurse line answers; when it's clearly serious, don't call us first — call 911.

Offered at

Red Emergency Department wayfinding sign with a directional arrow beside the blue hospital entrance sign

The team

Emergency physicians

Search all physicians
Dr. Camila Reyes in blue scrubs with a stethoscope, arms crossed and smiling

Dr. Camila Reyes, MD, FACEP

Emergency Medicine

Dr. Reyes directs the Level II trauma program downtown and chairs the stroke-response committee across all three ERs.

Sees at
Medical Center
Languages
English, Spanish

Hospital-based — no direct booking

Find care

Unsure whether it's an emergency?

The find-care guide starts with the safety question, then routes you — and the 24/7 nurse line answers (616) 555-0119 around the clock.

Where should I go?

Or call the 24/7 nurse line: (616) 555-0119

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