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Emergency? Call 911. Not sure where to go? Start with the guide.

24/7 Nurse Line: (616) 555-0119

Riverbank Health Every specialty · One system

Riverbank Health · Grand Rapids, Michigan

The right care starts at the right door.

Three hospitals, four neighborhood clinics, one medical record — and a guide that tells you, in plain language, whether tonight means the ER, urgent care, a same-day clinic visit, or a nurse on the phone.

Emergency? Call 911. The guide's first question makes sure of it.

Physician and nurse walking through a bright glass skybridge connecting two Riverbank Medical Center buildings

The four levels of care

  1. Door 1

    Emergency

    Life- or limb-threatening. Call 911 — three ERs open 24/7.

    Emergency & trauma
  2. Door 2

    Urgent care

    Hurts today, isn't dangerous. Walk in daily, 8 a.m.–8 p.m.

    Mill District walk-in
  3. Door 3

    Clinic care

    Same-day slots every morning; appointments within days.

    Find a doctor
  4. Door 4

    Nurse line

    Not sure? A nurse answers (616) 555-0119, day and night.

    Or use the guide
hospitals, ERs open 24/7
3
neighborhood clinics
4
specialty service lines
12
nurse line, answered live
24/7

Locations

Three hospitals. Four clinics. One valley.

No one in the Grand River valley is more than fifteen minutes from a Riverbank door — and every door opens onto the same medical record.

All locations & hours

Find a doctor

Physicians who explain as carefully as they treat

Search by specialty, location, or language — most of our clinics are accepting new patients this month.

Search all physicians
Dr. Elise Varga smiling in a white coat over a blue shirt, arms crossed

Dr. Elise Varga, MD

Family Medicine

Dr. Varga has anchored the Cedar Landing practice for nine years and still holds same-day slots every morning for her own panel.

Sees at
Cedar Landing Clinic
Languages
English, Hungarian

Accepting new patients

Dr. Omar Haddad smiling in a light shirt with a stethoscope, photographed in a bright clinic

Dr. Omar Haddad, DO

Orthopedics & Sports Medicine

Dr. Haddad built the Cedar Landing orthopedic walk-in on a simple idea: most injuries need a plan the same day, not surgery.

Sees at
Medical Center · Cedar Landing Clinic
Languages
English, Arabic

Accepting new patients

Dr. Amina Yusuf in a white coat and headscarf with glasses, standing in a hospital corridor

Dr. Amina Yusuf, MD

Medical Oncology

Dr. Yusuf sees every new diagnosis within five days and gives each patient her team's direct line — no phone trees in oncology.

Sees at
Medical Center · East Hospital
Languages
English, Somali

Accepting new patients

Why a system

Hand-offs are where care breaks. So we removed them.

An ER visit at East, a follow-up at Westbrook, cardiac rehab near home — most health care is a relay race. Riverbank runs it with one baton.

  • One medical record across all seven locations — retell your story zero times
  • ER physicians book your specialist follow-up before discharge
  • Every referral stays in-system unless you choose otherwise — no fax roulette
  • One billing office, one financial-assistance policy, one phone number
Riverbank physician reviewing results on a tablet with a patient beside a window wall

Find care

Not sure where to start? That's what the guide is for.

Answer two questions and we'll point you to the right front door — ER, urgent care, a clinic, or a nurse on the phone — and explain why.

Where should I go?

Or call the 24/7 nurse line: (616) 555-0119

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