Practical resources for our patients.
Forms, prep instructions, patient-portal info, and answers to the questions that come up most before and after visits. If you don’t see what you need, call us — we’ll help you find it or create it.
What you can do online
The Lakeshore patient portal is HIPAA-compliant, available 24/7, and integrates with your in-office care. Most patients use it for between-visit communication, refills, and reviewing their records.
Secure messaging
Message Dr. Voss + the care team directly. Average response during business hours: under 1 business day. Not for emergencies.
View records + lab results
All your visit notes, EKGs, echo reports, and lab results are available in real-time. Most lab results post within 24 hours of testing.
Request refills
Request a prescription refill directly from the portal. Most refills handled within 24 business hours.
Book + manage appointments
Schedule, cancel, or reschedule established-patient appointments. New-patient consults still need to be requested through the scheduling team.
What to bring + how to prepare for each visit type
Different visit types have different prep. Below is a quick reference for the most common.
Before any visit
- Insurance card + photo IDUpdated annually; please bring on every visit
- List of current medicationsIncluding dosages + frequency · OTC supplements + vitamins too
- Recent labs (last 12 months)If from an outside lab; we’ll request transfers in advance if you tell us
- Family history detailsParents + siblings cardiac history with ages of events
Stress test prep
- No caffeine for 24 hours priorCaffeine affects stress test results · this includes decaf
- Wear comfortable clothing + sneakersAthletic shoes + comfortable clothes you can exercise in
- Light meal 2-3 hours beforeDon’t come fasting; don’t come full
- Hold beta blockers if directedDr. Voss will give specific instructions; don’t stop without instruction
Echo prep
- Eat normallyNo fasting required for echo
- Wear loose-fitting clothingEasy access to the chest
- Allow 45-60 minutes totalEcho itself takes 30-45 min; prep + check-out adds 15 min
- Continue all medicationsNo medication changes for echo
Holter monitor pickup
- 30-minute pickup appointmentWe attach the monitor, walk through usage, hand off the diary
- Wear normally — no shower/bathSponge bath only during the 24-48 hour wear period
- Keep the diary currentNote any symptoms with the time they occur · the diary is critical for analysis
- Return on scheduleDrop off the monitor at the end of the wear period; no appointment needed