4.8 average · 214 completed jobs
Reviews, ticket stubs and all
Every review from a completed, paid job. We publish the 4-stars too — the gripes are how we fix things.
June 2026The price at the curb matched the estimator
“Ran their online estimator on Sunday (came out ⅜ to ½ truck), booked Monday, crew arrived Tuesday at 10:15 in a 10–12 window. Tino looked at the garage, said 'that's a half truck, $379, want us to start?' — which was the exact top of my range. First junk company that didn't make me feel hustled.”
June 2026Estate cleanout done with actual care
“They cleared my mother's house over two Sundays. Sam's crew set aside two boxes of photographs and a folder of savings bonds we didn't know existed. The donation receipt from the furniture bank came addressed to the estate. Can't say enough.”
May 2026Deck demo, gone in an afternoon
“12×16 deck, rotten through. Quoted 1½ trucks of debris plus the demo labor, finished in four hours, raked the yard, and the invoice matched the quote to the dollar. The 'no load-bearing work' honesty during the walkthrough actually built trust.”
May 2026Great crew, window ran late
“Quality of the work: five stars, no argument. But my 2–4 window turned into a 3:55 arrival. The 25-minute heads-up text is the only reason this isn't three stars — I could at least run an errand instead of staring at the driveway.”
fairload replied
Fair hit, Jamal. A hot-tub job ahead of you ran long and we should have offered to rebook the moment we knew. Dispatch now flags any crew running 60+ minutes behind and offers a reschedule with $25 off. — Marcus
May 2026They talked me DOWN a tier
“I booked expecting a half truck. Crew packed it tight and called it ⅜ — charged $299 instead of $379. You read that right: they volunteered a lower price. Who does that?”
April 2026Fridge + washer + 20 years of garage
“⅝ truck plus the $25 refrigerant fee, exactly as the pricing page said. They even wheeled the new fridge in from my garage while the truck was open. Booked my in-laws two weeks later.”
April 2026Same-day, actually
“Called at 9 am about a curb pile the HOA was fining me for, truck was there by 1:30. Quarter load, $219, photo of the clean curb texted to me at work. Done.”
March 2026Concrete costs more than the fraction table — know that going in
“Heads-up for heavy stuff: my broken patio slab was priced per bed-load ($289), not by the regular fraction, so my 'quarter truck' cost more than I'd guessed from the main table. To their credit the crew explained the axle-weight thing BEFORE loading and the bed-load rate was on the website when I checked — I just hadn't scrolled that far. Read the whole pricing page.”
fairload replied
This one's on our page layout, Gene. The heavy-material section now sits directly under the fraction table with a 'concrete reads this first' flag. Thanks for saying it plainly. — Marcus
March 2026Hoarding cleanup without judgment
“I was embarrassed to even open the door. The crew treated it like any Tuesday, worked room by room, and Dana called two days later with what was donated versus recycled. 43% of my stuff got a second life. That number mattered to me.”
February 2026Office turnover, after hours
“Cleared 14 workstations and a server closet on a Friday night so the new tenant could paint Saturday. E-waste manifest for the IT gear arrived Monday. Property managers: put these folks on speed dial.”
February 2026The $25 travel fee was the whole surprise
“Zone C, so $25 travel — printed on the service-area page, mentioned on the phone, and on the invoice. That was the entire gap between quote and bill. After my last hauler's 'fuel recovery surcharge' saga, this felt like a different industry.”
Why publish the complaints? Because you were going to find them anyway, and because both of the 4-stars above changed how we run: the 60-minutes-behind rebooking rule and the "concrete reads this first" flag on the pricing page exist because Jamal and Gene said so in public.
See your fraction before we ever ring the bell
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Or call (919) 555-0141 — mon–sat 7:30 am–6 pm · sundays reserved for estate jobs