Current investigations
Before there is a case, there is a question. These are products we are looking into now. Most investigations never become cases, and when the evidence is not there, we close the file and say so.
- 01 Gathering reports We collect what people describe, and the product itself where we can.
- 02 Reading the research Published studies, safety notices and label history, with outside specialists.
- 03 Testing Engineers or labs check whether the problem is real and repeatable.
- 04 Decision We open cases, or we close the file and tell everyone why.
Section 01: How it works
Research first. Then a decision.
An investigation is how we find out whether a product problem is real, whether it hurt people, and whether the maker is responsible. It costs you nothing to tell us what you have seen.
We do not advertise investigations as lawsuits, and we do not ask people to sign anything while a question is still open.
Section 02: Open investigations
What we are looking into now.
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Gathering reports Opened August 2026 Products
A countertop air fryer and burns from a failed lid seal (example)
- What we know
- We have heard from several people describing burns when the basket lid separated during cooking.
- Not known yet
- Whether the failures come from one production run, one design choice, or how the units were used.
- What we are doing
- Collecting units and photos, and asking an engineer to compare failed and working units.
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Reading the research Opened June 2026 Drugs
A prescription eye drop and reports of corneal injury (example)
- What we know
- A small number of published case reports describe corneal damage in people using the drop for long periods.
- Not known yet
- Whether the damage is linked to the drug itself, a preservative, or other conditions the patients had.
- What we are doing
- Reviewing the published studies and the label history with an outside eye specialist.
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Reading the research Opened May 2026 Toxic exposure
Groundwater near a closed metal-plating shop (example)
- What we know
- Public test results show raised levels of a solvent in some private wells near the old shop.
- Not known yet
- How long the wells were affected, and whether illness rates nearby are higher than expected.
- What we are doing
- Mapping well test results against the years people lived in the area.
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Testing Opened April 2026 Devices
An insulin pump alarm that may fail to sound (example)
- What we know
- The maker sent users a safety notice about the alarm, and some users report missed alerts before a low blood sugar episode.
- Not known yet
- Whether the missed alerts caused injuries that would not have happened anyway.
- What we are doing
- Working with a device engineer and reviewing the records of people who have contacted us.
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Gathering reports Opened September 2026 Vehicles
A child car seat harness buckle that may release (example)
- What we know
- Parents have described the harness buckle opening in minor bumps.
- Not known yet
- Whether any child has been hurt, and whether the buckle meets the federal test standard.
- What we are doing
- Collecting seats and asking a testing lab to repeat the standard buckle tests.
Every investigation on this demo site is a fictional, generic example.
Section 03: Recently closed
Questions we answered with no.
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Closed February 2026
A protein powder and kidney problems (example)
After reading the studies and talking with a kidney specialist, we found no reliable link. We closed the file and told everyone who had contacted us why.
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Closed November 2025
A cordless vacuum battery and fires (example)
The fires we heard about were traced to third-party replacement batteries, not the original part. We referred two callers to a lawyer who handles claims against the battery seller.
Section 04: Tell us what you have seen
A report helps even if it is not a case.
Free case review
Talk to someone who reads the file.
A free review takes about ten minutes. You get a plain answer: yes, not yet, or no, with the reason. Contacting us does not make you a client and costs nothing.
Mon to Fri 8 to 6 · Sat 9 to 1 · No fee unless money is recovered