Customer outcomes

4,200 shops. Real numbers. Names on the record.

Six featured stories with measurable outcomes. Trade by trade — HVAC, plumbing, electrical, landscaping, pest, pool. Numbers from customer-side measurement, not internal projections.

$240K average added revenue, Year 1 · 73% reduction in 30+ day AR · 32% lift in repeat business

Landscaping crew owner reviewing the day’s shop performance
4,200+
Shops on FieldOps
US, Canada, AU, UK
$240K
Average added revenue, Year 1
Across the customer base
92%
12-month renewal rate
After the trial converts
4.9★
Customer rating
G2 + Capterra averaged · 1,800+ reviews
Browse by trade

Pick your trade — see real outcomes from shops like yours

Each trade has different unit economics, different recurring patterns, different pain points. The case studies are filterable by trade.

Six featured stories

Outcomes after Year 1

Reliable HVAC · 14-tech shop
$240K
Added revenue, Year 1
We were quoting on paper, getting paid by check 30 days later, missing repeat-business reminders. FieldOps fixed all three. Year-1 added revenue was $240K — about 9% of total revenue.
Marcus T., Owner of Reliable HVAC
Marcus T.
Owner, Reliable HVAC
Read the full story →
Bayside Plumbing · 8-tech shop
73%
Reduction in 30+ day receivables
Cash flow was the killer. We had $180K in receivables over 30 days. FieldOps moved most invoicing to same-day. The 30+ day AR dropped by 73% in 4 months.
Aisha P., Co-owner of Bayside Plumbing
Aisha P.
Co-owner, Bayside Plumbing
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Greenline Landscape · 22 crews
32%
Increase in repeat-customer revenue
Our seasonal recurring revenue used to leak — customers we serviced last spring weren’t scheduled for this spring. FieldOps’ recurring reminders fixed that. Repeat-customer revenue is up 32%.
Janelle K., Operations Manager at Greenline Landscape
Janelle K.
Operations Manager, Greenline Landscape
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Currents Electrical · 6-tech shop
28%
Lift in quote-to-close rate
Our paper quotes converted at 51%. FieldOps’ mobile quotes (with photos + e-signature on the spot) converted at 79%. That’s the entire ROI right there.
Daniyar S., Owner of Currents Electrical
Daniyar S.
Owner, Currents Electrical
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Aqua Pool Services · 12 techs
14%
Reduction in drive-time
Auto-route optimization was the pleasant surprise. Saved 14% on drive-time across our fleet. That’s about $34K of fuel + labor a year.
Sofia R., Operations Lead at Aqua Pool Services
Sofia R.
Operations Lead, Aqua Pool Services
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Northgate Pest Control · 9 techs
92%
Customer membership retention
We launched a membership program 6 months in. 92% retention through Year 1. Recurring revenue is the difference between living job-to-job and running a real business.
Theo M., Owner of Northgate Pest Control
Theo M.
Owner, Northgate Pest Control
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Featured · Reliable HVAC

14-tech HVAC shop, paper quotes → mobile, $240K added Year 1

Reliable HVAC is a 14-tech shop in Phoenix. Owner Marcus took over from his father in 2022 and started looking for software in 2024 after AR aged out to 32 days. FieldOps was selected over two competitors — primary deciding factor was the mobile-first design.

  • Quoting on paper → quoting on a phone
    Reliable’s techs quoted on paper carbon-copy pads. Quotes took 25-40 minutes per call. With FieldOps the average is 4 minutes — and the quote is in the customer’s email before the tech leaves.
  • Receivables: 32 days → 4 days
    Same-day card + ACH on the tech’s phone collapsed receivables from a 32-day average to 4 days. Cash flow was the unlock that funded a new hire in Year 1.
  • Recurring revenue: $0 → $86K
    Reliable launched a membership program in month 5. By Year 1, $86K of annual recurring revenue from memberships — work that used to leak to competitors.
Reliable HVAC technician on a rooftop heat pump install
Industries

Pre-configured for your trade out of the box

The 8 most-common service trades have pre-built quote templates, parts catalogs, recurring patterns, and reporting. Setup is under 60 minutes for most shops.

  • HVAC + Plumbing + Electrical
    Pre-built parts catalogs. Permit + inspection workflows. Membership program templates.
  • Landscaping + Pool + Pest
    Recurring service patterns (90/180/365). Route-density optimization. Seasonal pricing rules.
  • Garage + Cleaning + Janitorial
    Multi-tech crew assignments. Per-property service histories. Commercial billing schedules.
Plumber working under a sink with FieldOps trade-specific config
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