FORM 0004 · case files · customer outcomesFieldOps Pro · v8.43 cases · ~7 min

The shops running on
FieldOps Pro.

Three case files in detail — owners, trades, truck counts, and the actual numbers eighteen months in. Plus a logo grid of the wider customer base. Reference calls available on request.

A subset of the customer book ↓
Vasquez HVAC
Linden Landscape
Bay Area Pipework
Atlas Cooling
Pacific Drain
Magnolia Heating
Ridgeline Mechanical
Sunbelt Pumps
Continental Air
Northstar Plumbing
Coastal Refrigeration
Highland Trades

About 12,400 shops total. Roughly 30% NDA. The list above is a public sample. Reference calls with shops in your trade and truck-count range available within a week of your demo.

CASE-2026-001
Customer since · 2025-02

Vasquez HVAC + Plumbing

location · Houston, TX
trade · HVAC · plumbing
trucks · 28

Reggie Vasquez switched off three separate tools and a whiteboard in February. The first month, his team billed $14k more without adding a tech. Eighteen months in, his average ticket revenue is up $87 and his AR-aging-over-30 has dropped by half.

+$14,200
Revenue lift, first month
+$87
Avg ticket lift
−54%
AR > 30 days
−16 hr
Dispatcher hours / week
ON THE RECORD · operator quote
We were running on three different tools and a whiteboard. The first month on FieldOps Pro, we billed $14k more without adding a single tech. The second month, my dispatcher took a vacation for the first time in four years.
Reggie Vasquez · Owner
CASE-2026-002
Customer since · 2024-09

Linden Landscape Co.

location · Charlotte, NC
trade · Residential landscape · maintenance
trucks · 14

Linden's maintenance program is 80% recurring revenue. Before FieldOps Pro, their dispatcher rebuilt the route plan every Sunday night by hand. Now: two clicks for a 47-stop route, AR is closed by Tuesday, and the customer SMS reminders cut their no-show rate from 11% to under 2%.

−6 hr
Route-plan time / week
11% → 1.8%
No-show rate
+22 pts
Maintenance plan retention
+$340
Avg revenue / customer / yr
ON THE RECORD · operator quote
Sunday nights used to be route-planning night. Now Sunday nights are dinner. The reminders alone paid for the platform in the first quarter — our no-show rate basically vanished.
Imani Whitfield · Owner
CASE-2026-003
Customer since · 2023-04

Bay Area Pipework Co.

location · Oakland, CA
trade · Commercial plumbing · 24/7 emergency
trucks · 52

BAP runs a 24/7 emergency plumbing operation across a metro. Their dispatcher console is open 168 hours a week. After moving from a custom-built scheduler to FieldOps Pro Fleet, they shaved a full minute off median time-to-tech-on-site and re-allocated three office FTEs to higher-value work.

−58 sec
Median time-to-tech (emergency)
84% → 92%
First-call resolution
3
Office FTEs reassigned
11.4×
Annual platform ROI
ON THE RECORD · operator quote
We had built our own dispatch console because nothing on the market was fast enough. We retired ours when FieldOps Pro shipped the dispatcher v8 — it does what we built, with less of our engineering time.
Daniel Park · CTO
Form 0004 · file under: case files

Want a reference
call?

Tell us your trade and truck count. We'll match you with a shop in your shape — most are happy to spend 30 minutes on the phone with a serious prospect.

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