No per-feature add-ons, no setup fees, no surcharges on payments. The dispatcher seat is free; you pay per tech in the field. Three plans, three real shapes of business.
Owner-operator and small shops who still answer the phone themselves.
Growing shops with a dedicated dispatcher and a real maintenance program.
Multi-location franchises and roll-ups with procurement teams.
All-in. No setup fees, no separate mobile-app license, no payment-processing surcharges beyond standard interchange. Annual prepay saves 15% on Starter and 18% on Pro.
Anyone whose mobile app sees the dispatch board — field techs, helpers, foremen. Office staff (dispatchers, admin, owner) are unlimited and don't add cost.
Yes — upgrade any time, prorated to the day. Downgrades take effect at the next billing cycle. We don't charge migration fees in either direction.
No. The mobile app, customer portal, and dispatcher screens are all one product on one bill. There are no per-feature surcharges.
Full export of customers, jobs, equipment, payments, and the trace of every ticket — as JSON Lines or a CSV bundle. Delete-all on request, with the destruction certificate signed within 30 days. The export script is documented at /docs/export.
On the contract terms, yes — payment terms, BAA, DPA redlines, indemnification limits. On the per-tech price at advertised volume, no. We post the price so the procurement conversation is short.
Either. Monthly billing is the listed price; annual prepay saves 15–18% on Starter and Pro. Fleet is annual by default.
Two-week trial of Pro. We import your customer list and last 90 days of jobs in the first call so you can run your real shop on it.
