About Tamarack
An independent collision shop in Lethbridge since 2008. Twelve bays, two paint booths, and seventeen people who would rather explain a repair than rush it.
Who we are
A repair shop that talks like a person
Rachel Okafor opened Tamarack in 2008 with two bays, one paint booth and a simple idea: people in the worst week of their driving year deserve plain answers. What's wrong with the car, what it will cost, and when they'll get it back.
Independent, on purpose
We're not owned by an insurer or a chain. We work with every insurance company, and our job is to repair your car the way its maker intended, then explain the bill to whoever is paying it.
Built around the hidden parts
Paint is what people see. Structure, welds and sensors are what keep them safe. We've spent most of our growth on the second list: measuring, a frame bench, an aluminum room and a calibration bay.
- Repairing cars in Lethbridge since
- 2008
- Repair bays
- 12
- Heated downdraft paint booths
- 2
- People on the team
- 17
- Average from 312 reviews
- 4.8
What we hold ourselves to
-
Explain it plainly
If we can't explain a repair in a sentence or two, we haven't understood it well enough yet.
-
Fix what's hidden
The parts you never see protect you in the next crash. They get the same care as the paint.
-
Say it before it happens
Delays, added damage, part changes: you hear about them from us first, on the same day.
- A written plan before we start. You get a written estimate, a target date and one named person to call, before any work begins.
- Your car, your choice of shop. We work with every insurer. You never need a referral or permission to bring your car here.
- Updates without chasing. A text at every stage of the repair, and a phone call the same day if anything changes.
People and culture
The people you'll deal with
-
Rachel Okafor
Owner and lead estimator, since 2008
Rachel opened Tamarack with two bays and one booth. She still writes estimates most mornings.
-
Tom Lindqvist
Structural technician, since 2011
Tom runs the frame bench and does our structural welding on steel and aluminum.
-
Ana Duarte
Refinish lead, since 2014
Ana mixes and matches every color. She sprays test cards until the match is right.
-
Kenji Morrow
Diagnostics and calibration, since 2017
Kenji handles scans and driver-assist calibrations, and road tests every car that needs one.
-
Megan Holt
Claims and customer care, since 2015
Megan talks with adjusters, books rentals and sends your updates. She's the person you'll text.
-
Dev Mehta
Dent technician, since 2019
Dev leads paintless dent repair and runs the hail bays after storm season.
How we got here
Training and standards-
2008
Rachel Okafor opens Tamarack with two bays and one paint booth on 3 Avenue North.
-
2012
We add a computerized measuring system and our first frame bench.
-
2016
A second downdraft booth and a waterborne paint system.
-
2019
Dedicated hail bays and a paintless dent repair team.
-
2023
A level calibration bay for driver-assist systems.
Come see the shop.
Walk-ins are welcome on weekdays. We're happy to show you the booths, the frame bench and the calibration bay.