Reviews
The full distribution, not just the brag wall
The full star distribution is published below — every level we've ever received, one-star included, plus recent written reviews. A shop that only shows five-star quotes is curating; we'd rather you see the math.
Overall rating
4.9
327 reviews
- 5 stars 300
- 4 stars 22
- 3 stars 3
- 2 stars 1
- 1 star 1
Where do these come from? We ask every customer for a review by text two days after pickup — happy or not. No filtering service, no "review gating," no free oil changes for stars.
Recent reviews
Showing all 12 written reviews.
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June 2026
“Another shop quoted me $1,100 for 'brakes all around.' Ridgepoint measured the pads, showed me the numbers, and did the fronts only for $480 — told me the rears have at least a year left. That's why I'll never go anywhere else.”
Melissa T. · 2019 Toyota RAV4 Brakes
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June 2026
“Truck had an intermittent no-start that two shops threw parts at. Marcus found a chafed harness in under two hours, showed me the scope reading, and the diagnostic fee came off the repair. Fixed for less than the last shop's guess cost me.”
Ahmed K. · 2016 Ford F-150 Diagnostics & electrical
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May 2026
“First oil change here after the dealership tried to sell me a $600 'package.' Ridgepoint did the oil change, stamped my maintenance record, and told me nothing else was due yet. Charged exactly what the website said.”
Janet W. · 2021 Honda CR-V Oil & scheduled maintenance
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May 2026
“Clunk over every speed bump. They put it on the hoist with me watching, wiggled the sway-bar link so I could hear the exact noise, and fixed it for $230. I'd braced myself for struts. Honest shops do exist.”
Chris B. · 2014 Volkswagen Golf Suspension & steering
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May 2026
“A/C died the first hot week. They found the leak with dye instead of just recharging it and hoping. Cost more than a gas-station top-up, but it's still ice cold and they showed me the vent temperature before and after.”
Priyanka S. · 2018 Mazda CX-5 Heating & A/C
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April 2026
“Water pump was weeping. They pressure-tested it, called me with a price range before touching anything, and the final bill landed in the middle of the range. My old truck runs cool again. 24-month warranty in writing, too.”
Doug M. · 2012 Chevrolet Silverado Engine & cooling
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April 2026
“Seasonal swap while I waited, wheels hand-torqued, and they re-checked the torque before handing me the keys. Found a nail in one tire and patched it properly for less than the cost of lunch.”
Sarah L. · 2020 Subaru Outback Tires & wheels
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April 2026
“European parts cost what they cost, and the quote was higher than I hoped — but it was itemized to the dollar, the work was done on time, and they returned my old rotors in the box. Docking one star only because I wish they were open Sundays.”
Kevin O. · 2017 BMW 328i Brakes
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March 2026
“Check-engine light two days before a road trip. They squeezed me in, diagnosed a lazy O2 sensor, and had it fixed by 3 p.m. The written findings sheet explained everything — first time I've understood what I paid for.”
Lena H. · 2022 Hyundai Tucson Diagnostics & electrical
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March 2026
“Exhaust got loud overnight. Turned out to be the flex pipe. They welded in a proper section instead of clamping junk over it, and the van's quieter than it's been in years. Fair price, no upsell.”
Robert G. · 2015 Dodge Grand Caravan Exhaust
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February 2026
“Alignment after I clipped a curb. Got the before-and-after printout with all four wheels in green. Steering wheel is straight for the first time since I bought the car — the dealership 'aligned' it twice and never managed that.”
Tina F. · 2019 Kia Sportage Suspension & steering
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February 2026
“Bought my daughter a used Civic and had Ridgepoint inspect it first. The 120-point report probably saved us from a $2,000 mistake on a different car the week before — they flagged a leaking head gasket the seller 'hadn't noticed.' Worth every penny.”
Martin D. · 2013 Honda Civic Oil & scheduled maintenance
Come be our next four-star review
(We'll aim for five, but we published Kevin's four, and we'd publish yours too.) Book a visit and judge us on the work order, not the marketing.
Prefer a human? Call (403) 555-0148 — Sofia answers, not a phone tree.