Roasted Tuesday.
Shipped Wednesday.
Skipped if you say so.
Specialty coffee on your schedule. We roast on a Tuesday-Friday cadence in our Asheville roastery and ship within 24 hours. Subscriptions are no-contract, fully self-serve, and skipping a single delivery takes two clicks.
From the roastery to your kitchen, in four steps
Pick the roasts you like
Browse the full catalog. Or — if you don’t have a strong preference — start with the Hearth daily blend; it’s our best-seller for a reason.
Set the cadence + quantity
Most subscribers ship every 2 or 4 weeks. Pick how many bags per delivery. Multi-bag boxes ship together to reduce packaging.
We roast and ship
Roast Tuesday, ship Wednesday. Your coffee arrives 2-5 business days after roasting — meaningfully fresher than store-shelf coffee that’s usually 4-12 weeks old.
Skip, swap, pause — anytime
From your account dashboard. Skip a single delivery. Swap blends mid-subscription. Pause for travel. Cancel without contacting support. Two clicks for any change.
How often does coffee land on the doormat?
The grocery-store bag is 4-12 weeks old. Ours is 2-5 days.
Coffee starts losing flavor compounds within days of roasting. Most grocery-store coffee is roasted 4-12 weeks before it lands on the shelf — by the time you brew it, the volatile aromatics that define a good cup are mostly gone.
Our cadence: roast Tuesday, ship Wednesday, arrive Thursday-Saturday. Most subscribers brew their coffee within 5-10 days of the roast date — when it actually tastes the way the roaster intended.
Two clicks to skip. Two clicks to swap. Zero clicks to cancel a quarter at a time.
No support email required. Sign in, hit skip, you’re done. Same for swapping a blend, changing the cadence, pausing for travel, or canceling outright. The dashboard is built so subscribers don’t feel trapped.
If you ever want to talk to a human, the support team in Asheville is on email weekdays 8am-6pm Eastern. Average reply time: 4 hours.
“Switched from Blue Bottle 2 years ago. Hearth + Yirgacheffe rotation, every 2 weeks. Hasn’t missed a beat. The skip button has saved me $80 in unwanted boxes during travel.”
“I’m the kind of customer who pauses subscriptions when life gets busy. Ember’s pause button is in the dashboard, no email required. Came back 3 months later. Same blend, same cadence, no friction.”
“The single-origin rotation is the best part. I’ve tried 14 different farms in a year. Honest sourcing notes, real provenance, and the C-market premium they pay shows up in flavor.”
Most subscribers ask these
- Whatever roasts you pick — single bag, multi-bag, or rotating selections. Subscription pricing is 15% off the catalog bag price plus free shipping. No surprise minimums or upsells inside the box.
Roastery notes, monthly
What we’re cupping, the next single-origin landing in the catalog, and the occasional brewing experiment from the Asheville lab. 1-2 emails a month.