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Careers · 2 open roles

Work where the manifest meets the mission

This is unglamorous work done for serious reasons: counting kits, booking freight, answering donors honestly, publishing the constraint along with the win. If that sounds like your kind of craft, read on.

We hire for judgment and inclusion, not pedigree. Salary bands are published from the start, exercises are paid, and the safeguarding contact is on every page — including this one.

Dozens of colorful wooden figures gathered around a small card that reads 'inclusion'
Teams that reflect the communities they serve make better decisions

Open roles

Two ways in

Emergency Logistics Coordinator

Response Operations — deployment roster · Nairobi hub, with deployments up to 8 weeks · Full-time

$58,000–$72,000 + deployment terms (illustrative band)

You keep the promise in our tagline. When a response activates, you manifest the stock, book the freight, and make the first 72 hours run like the model says it should.

What you'd do

  • Maintain readiness of pre-positioned stock at the Nairobi hub — counts, condition, and manifests always current
  • Coordinate first-dispatch logistics during activations: charters, trucking, customs, and port handling
  • Work under local partner leadership in-country; your job is to make their distribution plan move
  • Write the logistics sections of public situation reports — including the constraints
  • Contribute to after-action reviews and keep the 72-hour model honest

What you'd bring

  • 3+ years of humanitarian or commercial logistics, including freight forwarding or warehouse operations
  • Experience working with — not around — local partner organizations
  • Calm, methodical judgment under time pressure; fluent English, French or Swahili a strong plus
  • Eligibility to be based in Nairobi and deploy internationally on short notice
Apply via the contact page

Supporter Care & Transparency Officer

Development & Communications · Rotterdam HQ — hybrid, 2 days on-site · Full-time

€42,000–€52,000 (illustrative band)

You are the person who makes 'no invented urgency' true in practice. You answer donors like a human, publish the numbers behind our appeals, and run the cancel-anytime promise without a retention script.

What you'd do

  • Answer supporter questions about designations, financials, and responses — accurately, in plain words
  • Maintain the transparency pages: funding levels, situation report links, and the annual commitments review
  • Run the First Response Circle communications calendar — quarterly briefings and annual statements
  • Process cancellations and pauses same-day, no retention scripts, and report churn honestly
  • Flag any fundraising copy that overstates urgency or need — you hold the veto

What you'd bring

  • 2+ years in donor care, customer support, or communications for a values-driven organization
  • Excellent written English; Dutch or another EU language a plus
  • Comfort reading simple financial reports and explaining them to non-specialists
  • A conviction that honesty is a growth strategy
Apply via the contact page

How we hire

Four steps, no theater

  1. 01

    Apply

    A CV and short answers to three role-specific questions. No cover letter theater.

  2. 02

    Conversations

    Two interviews: one on craft with the team, one on judgment with scenarios from real (anonymized) situations.

  3. 03

    Working exercise

    Paid, time-boxed to 3 hours, drawn from actual work — never spec labor.

  4. 04

    Offer & references

    Transparent band, published from the start. References checked last, with your consent.

Safeguarding: all offers are conditional on reference and background checks appropriate to the role. Concerns about anyone working with us — during hiring or after — go to safeguarding@lifelineaid.example (fictional address, sample site).

Sample site by SearchPod