Contact
Donate, ask, partner
Donor relations, press, partnerships, careers, volunteer. NYC headquarters at 1209 6th Avenue. Phone Mon-Fri 9am-5pm Eastern. Email replied within 4 business hours.
By topic
How to reach us
Donations + donor relations
donations@lifelineaid.org or 1 (212) 555-9180 · Mon-Fri 9am-5pm Eastern. Donation questions, recurring donation modifications, tax receipt requests, planned giving inquiries. Most calls answered within 60 seconds.
Major gifts ($25k+ annual)
majorgifts@lifelineaid.org · Major gift officer team. Significant donor relationship + cultivation. Field visit coordination + donor stewardship + impact reporting.
Press + media
press@lifelineaid.org · Media inquiries, interview requests, expert quotes for articles, press tour scheduling. Communications team responds within 4 hours during news cycle.
Partnerships + corporate giving
partnerships@lifelineaid.org · Corporate partnerships, foundation grants, employer matching programs, cause marketing campaigns. Senior development team responds within 24-48 hours.
Volunteer + pro bono
volunteer@lifelineaid.org · NYC HQ event volunteering, pro bono professional services, peer-to-peer fundraising support. Most opportunities NYC-based; international travel limited.
Careers + employment
careers@lifelineaid.org · Job applications, recruiting questions. Talent team responds within 5 business days. Senior + international roles: more detailed process.
Visit headquarters
NYC office
Address
Lifeline Aid Foundation · 1209 6th Avenue, Floor 32 · New York, NY 10020 (Midtown Manhattan, Rockefeller Center area)
Office hours
Mon-Fri 9am-5pm Eastern. By-appointment visits welcome. Closed weekends + observed federal holidays.
Wheelchair accessibility
Full ADA compliance. Elevator access. Accessible restrooms. Accessible meeting rooms. Service animals welcome. Email accessibility@lifelineaid.org if specific accommodations needed.
Major donor visit experience
Major donors welcome to visit + meet leadership. Coordinate via donor relations. Brief tour of office + meet program staff + senior leadership. ~60-90 minute visit typical.
Media + press visit
Press inquiries: schedule visit via press@lifelineaid.org. CEO + senior leadership available for interviews. Field briefings + program briefings. Regional offices also accessible (international press).
Visiting from abroad
International donors + media + partners welcome. Coordinate through respective inbox (donor/press/partnerships). Hotel recommendations available; we typically don’t cover travel costs but do provide hospitality during visit.
Or send a message
We respond within 4 business hours
Routes to right team based on subject. For specific donations or recurring donation modifications, donations@lifelineaid.org is fastest. For general questions, partnerships, press, this form is appropriate.
Compliance + legal
The required information
- We don’t share, sell, or rent donor information to other charities or commercial entities. Donor information used only for our communication + tax receipt + donation tracking. GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days. Comprehensive privacy policy at /privacy.