Contact
Reach Bowl & Branch
Customer service, catering, careers, press, partnership. Phone 8am-8pm PT every day. Most inquiries answered within 4 business hours.
Channels
How to reach us
Customer service
hello@bowlandbranch.com or 1 (888) 555-2695 · 7 days, 8am-8pm PT. Order issues, app problems, refunds, allergic reactions, complaints. Most issues resolved on first contact.
Catering inquiries
catering@bowlandbranch.com · For events 12+ guests. Catering coordinator responds within 4 business hours. Faster for time-sensitive bookings.
Corporate accounts
corporate@bowlandbranch.com · For office catering programs, employee benefits, volume gift-card orders, partnership inquiries.
Press + media
press@bowlandbranch.com · Inquiries answered within 24 business hours. Press kit + executive bios available. Open to interviews + restaurant visits.
Careers
careers@bowlandbranch.com · For specific positions or general inquiries. Specific recruiting team for management roles + corporate roles.
Allergens + dietary safety
safety@bowlandbranch.com · For specific dietary safety questions or allergic reactions. Direct line to food safety team.
Newsletter + community
Stay connected
Email newsletter
Monthly newsletter. New menu items, location openings, B Corp + sustainability updates. 1-2 emails/month max.
Social media
Instagram (@bowlandbranch), TikTok (@bowlandbranchofficial), Twitter (@bowlandbranch). Daily content + customer stories + behind-scenes.
Loyalty rewards alerts
App + email notifications for triple-points days + new menu launches + birthday weeks + special offers.
Investor relations (if applicable)
Privately held; no public investor reporting. ESOP + employee-owner communications via internal channels.
Sustainability updates
Annual B Corp impact report. Quarterly sustainability metrics published online. Anyone can subscribe to sustainability-specific newsletter.
Community partnerships
Each location has community partnership program. School + nonprofit + local business partnerships visible at location level. Coordinated through location managers + corporate community team.
Or send a message
We respond within 4 business hours
Routes to right team based on subject. Specific topics may take additional time.
Compliance + legal
The required information
- We don’t sell customer data. We share data only with subprocessors required for service delivery (Stripe, app stores, delivery partners). GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days. Full privacy policy at bowlandbranch.com/privacy.