60 minutes. One practitioner.
The first visit is the most important one. We give it sixty real minutes — not fifteen with a resident or a coordinator. Hands-on treatment starts in the same session, and you leave with a written plan.
What actually happens.
We tell every new member exactly what the first 60 minutes contain — before they book. Most clinics won't, because the answer is "depends." Here, it doesn't.
Welcome + intake review
Your practitioner has read your intake form before you walk in. We use the first five minutes to clarify what brought you in, what you've already tried, and what you want this to look like in 12 weeks.
Movement screen
A 10-minute global movement screen — squat, hinge, lunge, gait, breathing, and any sport-specific patterns relevant to you. We're looking for the deficit that explains the symptom, not just the symptom.
Local assessment
Hands-on testing of the structures we suspect — joint range, tissue tone, neural tension, strength testing. Most of what we find has nothing to do with where you said it hurts.
Treatment, session one
We start treatment in the same visit. Manual therapy, soft-tissue work, dry needling, joint mobilization — whichever combination fits the assessment. No second appointment before anything changes.
Plan + first homework
Your written 30-day plan: how often we'll see you, the modality mix, and the two or three exercises you'll do at home before next session. Programmed in our app — no PDFs you'll lose.
Direct billing + book follow-up
We direct-bill 95% of extended-health plans. Front desk processes the claim while you book your next session. You walk out knowing what next month looks like.
What to bring.
- Loose-fitting clothing you can move in (we have shorts + tees on hand if you forget)
- Insurance details for direct billing — most members pay $0 at checkout
- A list of medications + previous imaging or specialist reports if you have them
- Whatever you've already tried — be honest about what didn't work
- Questions. The first session is where we should get the most out of them
Pick a clinic. We'll do the rest.
Most members are seen within 4 days of booking. Same-day slots are usually available too — call any location.
