Contact & support
Humans, seven days a week
No chatbots guarding the door. Message us and a member-support human replies within a few hours — 7 days a week, 8am–11pm ET.
Support is not a crisis line. If you're in immediate danger, call 911. If you're in crisis or thinking about suicide, call or text 988 (Suicide & Crisis Lifeline, US) — free, confidential, 24/7.
Got it — we're on it
A member-support human will reply to your email within a few hours during support time. (On the real platform, that is — this demo keeps your message to itself.)
Prefer email?
hello@sanctumtherapy.example (Fictional address — sample site.)
Billing questions by phone
(555) 014-7788 — weekdays 9am–6pm ET. (Fictional number — sample site.)
Already a member?
The fastest lane is in-app: Settings → Support. Your context travels with the ticket, so nobody asks you to repeat your story.
Therapist? Join the network.
Fair pay, capped caseloads, and clients matched to your actual specialties. Pick "Press & partnerships" in the form and tell us about your practice.