Your records, prescriptions, and follow-ups — in your pocket.
The Express Care patient portal gives you access to everything from your visits — visit notes, lab results, X-ray reads, prescriptions, billing — plus a way to message us with non-urgent follow-up questions.
Everything from your visit, available 24/7
Visit notes
Every clinician note from every Express Care visit. Searchable, downloadable, exportable to any provider.
Lab + test results
Strep, flu, COVID, UA, urine cultures, mono spot, X-ray reads — all post within 24 hours of testing.
Prescriptions
Active + past prescriptions. Request refills. See pharmacy of record.
Billing + receipts
Visit charges, insurance billing status, payments. Statements downloadable for HSA/FSA.
Secure messaging
Non-urgent follow-up questions. Average response within 1 business day.
Past + upcoming visits
Your visit history at every Express Care location, plus upcoming reservations.
How to set up your portal access
- 01Check your email
We send portal setup instructions automatically after your first Express Care visit. Subject line: “Welcome to Express Care — set up your portal”.
- 02Click the setup link · valid 14 days
The link in the email opens the setup page. Pick a password, enable 2-factor auth (optional but recommended), and verify your phone.
- 03Lost the email?
Email portal@expresscare.example with your full name and date of birth — we’ll re-send the setup link within 1 business day.