Chest pain, stroke symptoms, severe bleeding? Don’t come here — call 911.Call 911
FAQ
The questions patients ask most.
If your question isn’t here, call any of our clinics — front-desk staff at every location are full-time Express Care employees and can answer most questions in a single call.
Brooklyn-based front-desk · phones answered Mon-Sun 8am-9pm · most questions answered in a single call
Phones open
Mon-Sun 8am-9pm
Visit basics
What to expect when you visit
- No — walk-in is welcome at every Express Care clinic. Reserving a spot online saves 15-25 minutes vs. front-desk walk-in. Either way, same-day, same-visit.
Insurance + payment
What it costs
- We accept Medicare, Medicaid (NY), Aetna, Anthem BCBS, Cigna, EmblemHealth, Empire BCBS, Fidelis, Healthfirst, Humana, Oscar, and UnitedHealthcare. We verify benefits at check-in so you know your out-of-pocket cost before being seen.
After your visit
What happens next
- Visit notes, lab results, X-ray reads, and prescriptions all post to the patient portal within 24 hours. Records are exportable in PDF or electronic format to send to your primary care provider.
Walk-in welcome
Reserve to skip the front-desk line
Brooklyn-based support
No offshore call centers
Records yours forever
Exportable to any provider
Honest about scope
We redirect to ER + PCP when needed