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Contact

Real humans, Brooklyn-based, answering every message.

The route depends on what you need. For visit-related questions, your specific clinic’s front desk is fastest. For billing, employer partnerships, careers, press, or general questions — the form below routes by topic. No offshore call centers.

Phones answered Mon-Sun 8am-9pm · Most messages answered within 1 business day
Express Care lobby
Phones open
Mon-Sun 8am-9pm

Most messages answered within 1 business day. For urgent visit-related questions, calling your clinic directly is fastest.

By clinic

Main line

1 (855) 555-CARE

Mon-Sun 8am-9pm. Routes by clinic + topic. Brooklyn-based call center.

Existing patient?

The patient portal is the fastest way to message us about a recent visit, request a prescription refill, or download records. Sign in at the portal page.

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