Three ways to reach us.
Pick whichever feels easiest. A real person responds to every message — same business day, every time.
Front desk · phone
Every day, 7am to 9pm. Routes to the closest clinic to your area code. Wait time under three rings.
Office email
For non-urgent questions about scheduling, records, billing, or insurance. Same business day reply.
Employer accounts
For HR teams setting up an account, batching physicals, or running drug screens. Account manager replies same day.
Tell us what's going on. We'll write back.
Anything that isn't a medical urgency. New patients, billing, records, employer accounts, careers — all of it lands in the same inbox, which is read every business day.
- Same business day response, almost always.
- If your message is urgent, call 1 (855) 555-CARE.
- If you're in distress, call 911.
The short version of what you're owed.
Privacy
We collect only what we need to provide care, bill insurance, and stay HIPAA-compliant. We don't sell or share patient data.
Patient rights
Every patient has the right to a written care summary, copies of test results, and a written cost estimate before any procedure.
Accessibility
Every clinic is wheelchair accessible. Sign-language interpretation available with 24-hour notice — call ahead and we'll arrange it.
Press
Press inquiries: press@expresscare.example. Same-day reply during business hours; 24-hour reply on weekends.
Most patients reach out because something hurts.
If that's you — call us, walk in, or hold a spot. We're open until 9pm every day.
