Phone answered 24 hours, 7 days
Door stuck open? Car trapped inside?
Call the 24/7 line. A person answers, tells you the after-hours fee before anyone drives out, and sends the nearest tech. Most nights that is within about two hours.
Call (801) 555-0146Not urgent? Book a daytime repair online and skip the after-hours fee.
What counts as an emergency
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Door stuck open at night
Your house is open to the street. We close and lock it, then fix it properly in daylight if needed.
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Car trapped inside
Work, a flight, a doctor visit. We get the car out safely, then sort the door.
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Door hanging off the track
A crooked door can fall. We secure it first so nobody gets hurt.
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Snapped cable or spring with the door open
Do not try to close it by hand. Keep clear and call.
A noisy door, a dead remote or a door that still closes and locks can wait until morning. We will tell you that honestly on the phone, and book you in without the after-hours fee.
While you wait
Do these four things first.
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01
Keep everyone clear
Stay out from under the door. Keep kids, pets and cars away from it.
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02
Unplug the opener
Stop the opener from pulling on a door that is off track or has a broken spring.
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03
Do not touch the springs
Springs and cables hold a lot of force. Leave them for the tech.
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04
Call the 24/7 line
A person answers, tells you the after-hours fee up front, and sends the nearest tech.
What a night call costs
No surge pricing and no "emergency rate" made up on the spot. The after-hours fee is flat and printed on the quote. Daytime weekend calls cost the same as weekdays.
Door stuck wide open at 11 p.m. on a Saturday. Somebody actually answered, told me the after-hours fee up front, and a tech had it closed and locked a little after midnight.
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$89
Visit and diagnosis
Waived when you approve the repair
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+$95
After-hours fee
After 7 p.m. and before 7 a.m.
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$160 to $240
Close and secure only
Door locked tonight, full repair in daylight
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$320 to $480
Spring pair, same night
Plus the after-hours fee
It can wait till morning? Book a daytime visit.
Tell us what happened in five quick steps, or call and talk to a person. The $89 visit fee is waived when you go ahead with the repair.
- Same-day on most repairs when you call before 2 p.m.
- Written price before any work. Say no and pay only the visit.
- 24/7 line for doors stuck open or cars trapped inside.