Common questions

No. Plans renew each spring only if you say yes. You can pause or cancel between visits with a text, and there is no cancellation fee.

Plans are split into eight equal monthly payments from April to November, on the card you keep on file. Single services are billed after each visit. Ohio sales tax applies to lawn care and is shown on every invoice.

Because lawn size, slopes, gates and obstacles change the time a visit takes. The estimate uses your size band, and we confirm one firm price after measuring on the first visit. If the measured price would be higher than your range, we ask before charging it.

Granular slow-release fertilizer, a crabgrass pre-emergent in spring, selective broadleaf herbicides as a spot spray, and, on the Whole Yard plan, one preventive grub product in June. Every visit note lists the product names and rates.

After a liquid spot spray, once it has dried, usually 1 to 2 hours. After granular products, once they have been watered in by rain or a sprinkler. Always follow the label. Mowing, aeration and leaf visits have no restrictions.

Yes. Ohio requires anyone who applies weed control for hire to hold a commercial pesticide applicator license, and every technician who treats your lawn holds one.

No, and we will not pretend otherwise. If you want fewer products, ask about our reduced-input option: organic-based fertilizer, hand-pulling where practical, and spraying only with your approval.

Each neighborhood has a route day, so your mow day stays the same all season. You will see yours on the service area page and in your welcome text.

We do not mow wet lawns or treat right before heavy rain. Your visit moves to the next good day and you get a text with the new day.

No. Leave the gate unlocked or share a gate code, and tell us about pets so the crew knows before they open the gate.

Mowing usually starts within a week in our service area. Treatment programs start with whichever round is next on the calendar, so you never pay for a round that is already past.

We serve Hilliard, Upper Arlington, Grandview Heights, Dublin, Worthington, Clintonville, Westerville and Powell. Outside those areas, leave your address and we will text you if a route opens near you.