Frequently asked questions
Straight answers, before you ever pick up the phone.
16 questions we hear every week, answered in plain English. If yours isn't here, call (800) 555-0139. A real person answers 24/7.
Cost and fees
How much does it cost to hire you?
Nothing up front. We work on contingency: our fee is a percentage of the money we recover for you, paid from the settlement or award at the end. If there is no recovery, you owe us no fee. Your fee percentage is written in your agreement before we start.
Who pays for experts, records and court fees?
We do, as the case goes along. Those costs are repaid from the recovery at the end, and the math is shown to you in writing. If there is no recovery, you don't repay them.
Is the first consultation really free?
Yes. The case review is free and creates no obligation. If we can't help, we'll tell you why and, where we can, point you to someone who can.
Your case
How do I know if I have a case?
In general, you may have a case if someone else's carelessness caused your injury and you have real losses: medical bills, missed work, pain or lasting limits. The details matter a lot, which is why a free review is the fastest way to find out.
What is my case worth?
Nobody can honestly tell you in the first week. Value depends on your injuries, your recovery, the available insurance and the evidence of fault. Our settlement calculator explains how claims are first estimated, and we'll give you a realistic range once your medical picture is clear. We never promise a number.
Will my case go to trial?
Most injury cases settle without a trial. We prepare every case as if it will go to trial, because insurers make better offers when they know a firm is ready. You decide whether to accept any offer.
Can you tell me I'll win?
No, and you should be careful of any lawyer who does. Every case depends on its facts, the evidence and the law. We'll tell you honestly what helps your case, what hurts it, and what we think the risks are.
Insurance and medical bills
Who pays my medical bills while the case is going on?
After a car or truck crash in New York, your own no-fault insurance pays first, up to its limits. Otherwise your health insurance usually pays, and may ask to be repaid from a settlement later. We help you find care and keep track of every bill.
Should I talk to the other side's insurance adjuster?
Be polite, but you generally don't have to give them a recorded statement. A simple answer works: 'Please put your questions in writing to my attorney.' Report the accident to your own insurer, which your policy requires.
The insurer made me an offer. Should I accept it?
Not before someone values your claim. Early offers often come before anyone knows how serious an injury is, and once you sign a release, the claim is over for good.
Deadlines and timing
How long do I have to file a claim in New York?
Most injury lawsuits must be filed within 3 years. Medical malpractice is generally 2 years and 6 months. Claims against New York City or other public bodies need a notice of claim within 90 days. Car crash no-fault claims are due within 30 days. Exceptions exist in both directions, so call early.
How long will my case take?
Simple cases can settle in months. Cases with surgery, disputed fault or several insurers can take a year or more, and a few go longer. We'll give you a realistic timeline at the start and update you whenever something changes.
Working with us
Do you handle cases in Spanish?
Yes. Partners Marcus Delgado and Gabriel Mendes handle cases fully in Spanish, from the first call to the final paperwork. Our 24/7 intake line answers in English and Spanish.
Will you ask about my immigration status?
No. Injured people have rights in New York regardless of immigration status, and we never ask.
Can you come to me if I can't travel?
Yes. We make home and hospital visits across the five boroughs and Long Island at no charge, and we can do the whole first meeting by phone or video.
How often will I hear from you?
Calls are returned the same business day. Your case manager also checks in with you at least once a month, even when nothing new has happened, so you never have to wonder.
Questions about a specific kind of case
Each practice page answers the questions we hear most for that case type.
General information about New York law, not legal advice about your situation. Reading this page does not create an attorney-client relationship.
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