Say hi — a human answers
Find us, call us, or just show up
During staffed hours the phone is answered by someone standing in the actual gym — usually Dana. Outside them, the form below gets a reply the next staffed morning.
Address, hours, and directions
The address
FlexPoint Fitness · Westfield1240 Union Street, Suite 4
Westfield, IN 46074
westfield@flexpointfitness.example
Across the lot from Grand Junction Plaza, between Juniper Juice Bar and the plaza lot. 28 free spots outside the door; 6 more (lit, on camera) behind the building.
Staffed hours
Fob + app access is 24/7 on every tier — these are desk hours.
- Monday – Thursday
- 9:00 AM – 7:00 PM
- Friday
- 9:00 AM – 5:00 PM
- Saturday
- 8:00 AM – 12:00 PM
- Sunday
- Unstaffed — fob access only
Holiday desk hours post here and on the door two weeks ahead — the fob never takes a holiday.
The block
Not to scale — but honestly not far off.
The strong CTA, as promised
Claim your free week
No card, no auto-enroll, no "your trial converted at midnight" surprise. We set up a temporary fob, book your free intro session, and then — radical concept — ask whether you'd like to join.
Welcome in, neighbor
In the real world, the desk would now email your temporary fob details and offer intro-session times. Come in during staffed hours to pick up the fob — first smoothie next door is on your welcome card. (Design demo — nothing was actually sent.)
Asked at the desk, answered here
The four questions everyone asks
What does "staffed hours" vs "24/7 access" mean?
Your fob (or the app) opens the door every hour of every day. Staffed hours are when a human is at the desk for tours, sign-ups, gift cards, and questions. Overnight, the safety spec takes over: logged entries, monitored cameras, and the alarm pendant at the desk if you want one.
How do I cancel?
In the app, or say so at the desk. It takes effect at the end of your paid month. No certified mail, no exit interview, no retention specialist named Brett.
Can I try before joining?
Yes — a full free week, no card required. You get a temporary fob, the whole timetable, and a free intro session with the coach the quiz matches you with.
Is there a day pass?
$12 at the desk during staffed hours, and free if you're the guest of a Plus or Total member. Visiting Westfield for a week? Ask about the $35 week pass.
Different question? Call (317) 555-0164 during staffed hours, or take the 3-question quiz if it's the "which membership" kind.