Contact
Visit, call, or message
2840 E State Road 32, Westfield, IN. Front desk staffed Mon-Thu 9am-9pm; Fri 9am-7pm; Sat 8am-2pm; Sun 11am-3pm. 24/7 access for members. Most inquiries answered within 4 business hours.
By topic
How to reach us
Membership inquiries + new member
westfield@af-locations.com or 1 (317) 555-0673 · Mon-Thu 9am-9pm; Fri 9am-7pm; Sat 8am-2pm; Sun 11am-3pm. Most calls answered within 60 seconds during business hours. Voicemail returned within 4 business hours.
Personal training inquiries
training@af-westfield.com · Free fitness assessments, PT package questions, trainer matching. David Chen responds within 24 business hours.
Group fitness questions
classes@af-westfield.com · Class schedules, instructor info, format-specific questions, kids’ class. Sarah K. responds within 24 business hours.
Corporate accounts + commercial
corporate@af-westfield.com · Local Westfield/Hamilton County companies with 5+ employees. 10-15% volume discount, net-30 billing. Setup in 1-2 business days.
Press + community partnerships
press@af-westfield.com · Local press, school partnerships, charity auction donations, community programs. Maria Chen reviews + responds within 24 hours.
Customer service + concerns
Maria Chen directly: maria@af-westfield.com. David Chen: david@af-westfield.com. Owners read every message. Family-business + locally-owned; concerns get personal attention.
Hours + access
Front desk + 24/7 access
Front desk staffed
Mon-Thu 9am-9pm. Fri 9am-7pm. Sat 8am-2pm. Sun 11am-3pm. Tours, sign-ups, member services, fitness assessments, customer issues. New member orientations during these hours.
24/7 key-fob access
Outside front desk hours, gym is accessible to members via personal key fob. No staff present; cameras monitor 24/7. Emergency phones in gym + bathrooms; 911 for emergencies.
After-hours dropbox
We don’t have an after-hours dropbox (this isn’t dry cleaning). For urgent inquiries outside front desk hours: email service@af-westfield.com or call + leave voicemail.
Holiday closures
Front desk closed New Year’s Day, Easter, Thanksgiving, Christmas. Modified hours other holidays. 24/7 gym access continues. Posted on Google + signs in gym.
Wheelchair accessibility
ADA-compliant. Wheelchair-accessible parking, entrance, restrooms, equipment access. Some equipment may not accommodate all mobility needs; consultation available.
Service animals
Welcome. Service animals must be leashed + handler must be member. Service animals can accompany handler throughout gym (excluding sauna).
Or send a message
We respond within 4 business hours
For trial scheduling, online booking via app is fastest. For specific questions about training, classes, corporate accounts, partnerships — this form is the right path.
Compliance + legal
The required information
- We don’t sell member data. Information collected (membership, billing, fitness assessments, classes) used for service delivery + reasonable retention. GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days. Anytime Fitness corporate has its own privacy policy for app + corporate-managed services.
Or just call