Skip to main content

Clients: (204) 555-0163

Pricing, in plain numbers

One price per person, per month, inside a published range. Where you land depends on your setup, and we put the exact number in writing after a free assessment.

Plans

Where you land in the range

Compare the plans

What each plan includes
Feature Essentials $70 to $95 Managed $115 to $150 Managed Plus $160 to $210
Support
Help desk by phone, email and portal Included Included Included
Onsite visits (Winnipeg area) Hourly Included Included
After-hours urgent line Not included Not included Included
Named lead technician Not included Not included Included
Care and security
Monitoring and monthly updates Included Included Included
Endpoint protection Included Included Included
Multi-factor sign-in Included Included Included
Staff security training Not included Twice a year Twice a year
Around-the-clock alert review Not included Not included Included
Data and planning
Backups with monthly test restores Add-on Included Included
Yearly recovery drill Not included Not included Included
Planning meetings Yearly Quarterly Quarterly
Compliance-ready reports Not included Not included Included

Per-device and project pricing

  • Servers (physical or virtual) Monitoring, updates and backup jobs for each server. $120 to $250 per server, per month
  • Shared devices Front-desk PCs, shop-floor terminals and meeting-room computers. $25 to $45 per device, per month
  • Backup on Essentials Included in Managed and Managed Plus. $8 to $15 per user, per month
  • Project and after-hours work Or a fixed quote in writing. Never billed without your OK. $135 to $165 per hour

One-time onboarding

$40 to $90 per user

Minimum $1,200

One-time. Covers the walkthrough, documentation, monitoring rollout and fixing anything urgent we find in the first month.

  • Minimum of 5 users. Smaller offices: we will still talk and point you to a good fit.
  • 12-month agreement with a 90-day exit if we are not working out. After year one, 60 days' notice.
  • Prices in Canadian dollars, GST and PST extra. Reviewed once a year, never mid-term.
  • Hardware and software licences are quoted separately, with our markup shown on every quote.

Ballpark your monthly cost

Minimum 5. Count people with their own email account.

Plan

Servers

Physical or virtual

0

Shared devices

Front desk, shop floor, meeting rooms

0

Ballpark monthly

$2,300 to $3,000

per month, CAD, before taxes

One-time onboarding: $1,200 to $1,800

A ballpark from the published ranges, not a quote. Your written quote comes after the free assessment and lands inside these numbers.

Book the free assessment

Sample response targets

Every plan comes with the same written targets. This is the table from our sample service agreement.

Sample response targets by priority
Priority What it looks like Response target Updates
P1 Critical The whole office, or a key system, is down 15 minutes Every 30 minutes until fixed
P2 High A team or one important system is struggling 1 business hour Every 2 hours
P3 Normal One person is stuck or something is broken 4 business hours When status changes
P4 Request New user, access change or a how-to question Next business day When done

These are targets from our sample service agreement, not guarantees. Response means a technician is working on it, not an auto-reply. Every month you get a report of how we did, misses included. Business hours are 7:30 a.m. to 6:00 p.m. CT on weekdays; after-hours critical response is part of Managed Plus.

Pricing questions

How do you set the price?

Per user, per month, within the ranges on our pricing page. Where you land depends on how many devices each person uses, whether you have servers, and how many sites you have. After the free assessment we put the exact number in writing.

What is not included?

New hardware, software licences, and big projects such as an office move or a new network. We quote those separately and never start them without your written OK.

Is there a contract?

A 12-month agreement with a 90-day exit if we are not working out. After the first year, either side can end it with 60 days' notice.

Do you charge for onboarding?

Yes, once. It covers the walkthrough, documentation, monitoring rollout and fixing anything urgent in the first month. It usually runs $40 to $90 per user, with a $1,200 minimum.

Want the exact number in writing?

  1. Book an IT assessment

    A free walkthrough or video call. You get a written list of what we found, whether you hire us or not.

    Pick a time

  2. See the price ranges

    Per-user ranges for every plan, what is not included, and a ballpark estimator with the arithmetic shown.

    View pricing

  3. Talk to a person

    Call (204) 555-0148 on weekdays. You will reach someone who can answer the technical questions too.

    Call us
Fictional sample site by SearchPod