A working agent.
Not a brand.
The practice runs at a deliberate pace, with a deliberate set of rules. Below is how the work actually gets done — the six commitments, the network behind every transaction, and the typical 60-day arc from walk-through to closing.
Fourteen years on Park, eight at the desk.
Olivia has lived and worked the Upper East Side for fourteen years; her last eight have been spent running a single-agent practice from offices at 488 Madison Avenue. Before real estate she was a portfolio analyst at Brown Brothers Harriman, which is the part of her résumé that explains the comp-file rigor.
The Hamptons book began in 2019 — initially Wainscott and East Hampton Village; expanded through Bridgehampton and Quogue starting 2022. Roughly a third of yearly volume now sits east of the LIE.
Cornell B.A., NYU Stern M.B.A. Former trustee, Studio Museum in Harlem. Two children, currently in school in Manhattan.
What I’ve committed to in writing.
- № 01
Seven sellers and seven buyers a year — that's the cap.
A working senior partner at a white-shoe firm doesn't carry thirty open matters. Real estate is no different. The cap protects the dossier you receive at every showing, the photographs in every brochure, and the answer at 9 PM on a Sunday before a counter is due Monday morning.
- № 02
Every listing gets the same press treatment, regardless of price.
Studio architectural photography, drone work where it adds something, a print-quality brochure with a case-bound cover, a Pulitzer-finalist copywriter on the listing description. A $4M apartment gets the same craft as a $40M one.
- № 03
Off-market is roughly half the book.
Half the closings the past four years never hit the public listing system. They moved between two clients I knew well — quietly, with the right comp file in hand, and on the right side of every term in the contract.
- № 04
Every introduction is curated. Including the one to me.
I work by referral and by short, deliberate intake. Before we sit down I'll ask three questions and read your last two years of finances if you're buying. By the first meeting we both know whether the relationship makes sense.
- № 05
Conflicts get declined cleanly.
I don't represent both sides of a transaction. I won't list two adjacent buildings the same season. I won't pursue a buyer when an existing client is also pursuing the property. The rules are simpler than they look.
- № 06
Discretion is not a marketing line — it's an operating procedure.
Sellers' names don't appear in client lists. Brochures use property addresses, not owner names. Closing announcements wait until the property has cleared title. The press release is the seller's call, never mine.
“She introduced us to a Wainscott property that was never publicly listed. Two showings, one negotiation, signed contract within twelve days. The seller's broker thanked her. The buyer thanked her. That doesn't happen.”— T. Whitfield, buyer · Wainscott · 2025
Six working relationships, one team.
The agent is one part of the operation. The closing attorney, the lender, the architect, the photographer, and the editorial writer are the rest. We don’t rotate vendors — same partners on every transaction.
- Sotheby's International RealtyBroker network
Brokerage affiliation since 2018. Office at 488 Madison Avenue.
- Clyde & Co. (NY)Real estate counsel
Closing attorney for the past 47 transactions. Senior partner reviews every contract.
- Greenfield PartnersMortgage
Private-bank lending coordinated through three relationships, including First Republic-legacy team at JPMorgan PB.
- Studio Mendelson ArchitectsPre-listing consult
Before-listing renovation consult on properties needing work — sells faster, list higher.
- Wm. B. GalleryArchitectural photography
Same studio shoots every Voss listing. Two-day shoot, dressed rooms, no fish-eye.
- Anna WintourEditorial copywriter
Former Architectural Digest contributor writes every listing description. Three pages of copy per property.
Sixty days, start to closing.
Every listing has its own rhythm — but the structural timeline below is what we walk every seller through on the first call. Adjustments happen, but the arc holds.
- Day −30
Pre-listing prep — appraisal, walkthrough, light staging consult, photography brief written.
- Day −14
Two-day photography shoot. Brochure layout begins. Working journalist drafts listing description.
- Day −7
Brochure case-bound and printed. Curated buyer list assembled (typical: 240–340 names).
- Day 0
Listing live. Brochures shipped. Discretionary press outreach (WSJ, Mansion Global, Curbed).
- Day 1–14
Showings by appointment only. Daily seller call. Comp file updated weekly.
- Day 15–30
Offer review, counter strategy, accepted offer. Average contract execution: 11 days from listing.
- Day 30–60
Diligence period. Closing attorney walks contract. Seller weekly call continues.
- Closing day
On-site or remote, seller-attended. Two-day post-closing wrap-up call to settle final loose ends.
