Frequently asked questions.

Everything recurring: rent collection, tenant communication, maintenance coordination (at vendor cost), monthly statements with invoices attached, the owner portal, late-fee enforcement, and one annual inspection. It's charged only on rent we actually collect — a vacant month costs you $0 in management fees.

The pricing page lists every fee we charge — management, tenant placement, renewal, extra inspections, and eviction coordination. There is no setup fee, no vacancy fee, no maintenance markup, no statement or technology fee, and no early-termination penalty. If a fee isn't on that page, we can't charge it.

Repairs under your spending limit (default $400) are handled and documented. Anything above it needs your written approval, except genuine emergencies that protect the property — burst pipe, no heat in winter, active roof leak. Every vendor invoice passes through at cost, and the PDF is attached to your statement.

Yes, if they're licensed and insured for the trade in question. Many owners keep a preferred HVAC or plumbing contact. We'll dispatch and document with your vendor exactly as we would with ours — still at cost.

Late fees are enforced on the 5th, contact begins immediately, and we document every step. If it comes to a filing, our coordination fee is a flat $349 and attorney/court costs pass through at cost. Last year roughly 1% of tenancies reached a filing.

You sign our agreement, and we handle the rest: the termination letter to your current manager, transfer of leases, deposits, keys, and files, plus tenant introduction letters. It typically takes two to three weeks and costs nothing to onboard. See the switching page for the full timeline.

Our agreement runs month-to-month after the first 90 days. Leave any time with 30 days' written notice — no termination fee. We keep owners by performing, not by penalty clause.