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Raleigh · Durham · Cary · Wake Forest · Garner · Knightdale · Apex

(919) 555-0142 Pay rent

What we handle

What the 8% actually buys.

Full-service management for houses, townhomes and small multifamily: everything below is inside the monthly fee unless the fee schedule says otherwise, and the fee schedule is one page.

01

Leasing & marketing

Priced from comps, photographed professionally, syndicated everywhere renters look, and shown by a human who answers their phone.

  • Market rent analysis before every listing and renewal
  • Professional photography and a full listing page
  • Syndication to the major rental portals
  • Median 16 days from listing to signed lease across the portfolio

02

Tenant screening

Published, criteria-based screening applied identically to every applicant: fair-housing compliant and documented.

  • Credit, income (3× rent), rental history, and eviction-record checks
  • Identity verification and employment confirmation
  • Written criteria shared with every applicant up front
  • You approve the recommendation: we never place without owner sign-off

03

Rent collection & disbursement

Rent is due on the 1st, late on the 5th, and in your account by the 10th. 98.2% of rent arrived on time last year.

  • Online payment portal with autopay for tenants
  • Consistent, documented late-fee enforcement
  • Owner direct deposit by the 10th of each month
  • Real-time ledger in the owner portal

04

Maintenance & repairs

24/7 emergency line, a vetted vendor bench, and a hard rule: invoices pass through at cost, with the PDF attached to your statement.

  • 24/7 tenant emergency line: 47-minute median urgent response
  • $0 markup on vendor invoices, ever
  • Your approval required above your spending limit (default $400)
  • Preventive-maintenance reminders (filters, gutters, HVAC service)

05

Inspections & condition reports

Documented move-in, annual, and move-out inspections with time-stamped photos, so deposit decisions stand on evidence.

  • Photo-documented move-in and move-out reports
  • One full annual inspection included in management
  • Drive-by checks on any lease violation report
  • Reports delivered to your portal within 48 hours

06

Accounting & reporting

A monthly statement your CPA will actually like: every dollar in, every dollar out, every invoice attached.

  • Monthly owner statement with vendor invoices attached
  • Year-end 1099 and a tax-ready annual summary
  • Security deposits held in NC trust accounts as required by law
  • Owner portal with full document history

07

Evictions & compliance

We work to make filings rare, and handle them by the book when they aren't.

  • NC lease, disclosure, and habitability compliance
  • Documented notice process before any filing
  • Flat $349 coordination fee; attorney and court costs at cost
  • Roughly 1% of tenancies required a filing last year

The deliverable

The statement is the product.

Every month, one document: rent in, fees out, repairs at vendor cost with the invoice PDF attached, and the exact figure hitting your account by the 10th. Out-of-state owners run their Triangle rentals from this page alone, and their CPAs thank them.

Maintenance technician tightening the chrome trap under a bathroom sink with a wrench

Owner statement · anatomy

Rent collected · 1412 Hazelwood Dr
$2,195
Management fee (8% of collected)
−$176
HVAC service call: Tarheel Mechanical
−$189
↳ invoice #TM-2214.pdf attached
markup $0
Gutter cleaning: Blue Jay Exteriors
−$140
↳ invoice #BJ-0871.pdf attached
markup $0
Direct deposit, June 10
$1,690

Sample statement with invented figures. The format is the point: no "misc admin," no rounded-up repairs, no unlabeled lines.

Honesty section

What we deliberately don't do.

  • We don't manage short-term or vacation rentals: long-term residential only.
  • We don't guarantee rents or 'zero vacancy'. Nobody honest can.
  • We don't self-perform maintenance, so repairs are never a profit center.
  • We don't sign owners we can't help, if DIY is your better answer, we'll say so.

Wondering what it all costs? The answer fits on one pricing page.

No surprises, in writing

Own a rental in the Triangle?

Get a written proposal with a rent analysis and the same fee schedule you've already read: nothing appears later.

Fictional sample site by SearchPod