Skip to main content

Raleigh · Durham · Cary · Wake Forest · Garner · Knightdale · Apex

(919) 555-0142 Pay rent

What we handle

What the 8% actually buys.

Full-service management for houses, townhomes and small multifamily: everything below is inside the monthly fee unless the fee schedule says otherwise — and the fee schedule is one page.

01

Leasing & marketing

Priced from comps, photographed professionally, syndicated everywhere renters look — and shown by a human who answers their phone.

  • Market rent analysis before every listing and renewal
  • Professional photography and a full listing page
  • Syndication to the major rental portals
  • Median 16 days from listing to signed lease across the portfolio

02

Tenant screening

Published, criteria-based screening applied identically to every applicant — fair-housing compliant and documented.

  • Credit, income (3× rent), rental history, and eviction-record checks
  • Identity verification and employment confirmation
  • Written criteria shared with every applicant up front
  • You approve the recommendation — we never place without owner sign-off

03

Rent collection & disbursement

Rent is due on the 1st, late on the 5th, and in your account by the 10th. 98.2% of rent arrived on time last year.

  • Online payment portal with autopay for tenants
  • Consistent, documented late-fee enforcement
  • Owner direct deposit by the 10th of each month
  • Real-time ledger in the owner portal

04

Maintenance & repairs

24/7 emergency line, a vetted vendor bench, and a hard rule: invoices pass through at cost, with the PDF attached to your statement.

  • 24/7 tenant emergency line — 47-minute median urgent response
  • $0 markup on vendor invoices, ever
  • Your approval required above your spending limit (default $400)
  • Preventive-maintenance reminders (filters, gutters, HVAC service)

05

Inspections & condition reports

Documented move-in, annual, and move-out inspections with time-stamped photos, so deposit decisions stand on evidence.

  • Photo-documented move-in and move-out reports
  • One full annual inspection included in management
  • Drive-by checks on any lease violation report
  • Reports delivered to your portal within 48 hours

06

Accounting & reporting

A monthly statement your CPA will actually like: every dollar in, every dollar out, every invoice attached.

  • Monthly owner statement with vendor invoices attached
  • Year-end 1099 and a tax-ready annual summary
  • Security deposits held in NC trust accounts as required by law
  • Owner portal with full document history

07

Evictions & compliance

We work to make filings rare — and handle them by the book when they aren't.

  • NC lease, disclosure, and habitability compliance
  • Documented notice process before any filing
  • Flat $349 coordination fee; attorney and court costs at cost
  • Roughly 1% of tenancies required a filing last year

The deliverable

The statement is the product.

Every month, one document: rent in, fees out, repairs at vendor cost with the invoice PDF attached, and the exact figure hitting your account by the 10th. Out-of-state owners run their Triangle rentals from this page alone — and their CPAs thank them.

Maintenance technician tightening the chrome trap under a bathroom sink with a wrench

Owner statement · anatomy

Rent collected · 1412 Hazelwood Dr
$2,195
Management fee (8% of collected)
−$176
HVAC service call — Tarheel Mechanical
−$189
↳ invoice #TM-2214.pdf attached
markup $0
Gutter cleaning — Blue Jay Exteriors
−$140
↳ invoice #BJ-0871.pdf attached
markup $0
Direct deposit, June 10
$1,690

Sample statement with invented figures — the format is the point: no "misc admin," no rounded-up repairs, no unlabeled lines.

Honesty section

What we deliberately don't do.

  • We don't manage short-term or vacation rentals — long-term residential only.
  • We don't guarantee rents or 'zero vacancy'. Nobody honest can.
  • We don't self-perform maintenance, so repairs are never a profit center.
  • We don't sign owners we can't help — if DIY is your better answer, we'll say so.

Wondering what it all costs? The answer fits on one pricing page.

No surprises, in writing

Own a rental in the Triangle?

Get a written proposal with a rent analysis and the same fee schedule you've already read — nothing appears later.

Sample site by SearchPod