FAQs
Straight answers.
Pricing, contracts, timelines, and how an engagement actually works — answered the way we'd want them answered.
All questions
We offer a comprehensive suite of performance marketing services: Search Engine Optimization (SEO), Google Ads management, Social Media Marketing, Content Strategy, Conversion Rate Optimization (CRO), and AI Search Optimization (AEO). Each service can be engaged individually or bundled into a full-service growth package.
We work across multiple verticals including e-commerce, B2B SaaS, professional services, healthcare, real estate, and local businesses. Our strategies are customized to your industry’s competitive landscape, buyer journey, and compliance requirements. We’ve found that our data-driven approach translates effectively across industries.
Absolutely — you can engage us for a single service. Many clients start with SEO or Google Ads and expand as they see results. That said, our most successful clients combine channels (e.g., SEO + paid media) because the compounding effect of multi-channel strategy typically delivers 2–3× the ROI of a single channel.
Both. We offer standalone audits for SEO, Google Ads, and website conversion that deliver a prioritized action plan you can execute yourself or with your team. Most clients transition to a retainer after seeing the audit results, but there’s no obligation to do so.
Three things: transparency, specialization, and accountability. We report on revenue — not vanity metrics. Every team member is a deep specialist, not a generalist. And we tie our success directly to your business outcomes with clear KPIs, monthly strategy calls, and full access to real-time dashboards.
Yes. Our content team produces blog posts, landing pages, ad copy, social media content, and video scripts. All content is strategically aligned with your SEO and paid media goals — we don’t create content for content’s sake. Every piece serves a measurable purpose in your growth funnel.
Our pricing is public — our pricing page lists the real starting price for every service, and every plan is scoped to your business and goals. Tell us what you need and we’ll send a tailored proposal with transparent pricing, usually within 48 hours. No contracts, and a 30-day guarantee — pay only if satisfied. Ad spend is separate and paid directly to Google/Meta.
No. Every plan is month-to-month with no contracts. We also offer a 30-day guarantee — pay only if satisfied — if you’re not satisfied in the first 30 days, you don’t pay. Our average client stays 26 months because results earn retention, not obligations.
Ad spend is separate from our management fee and goes directly to the platform (Google, Meta, etc.). We recommend ad budgets based on your goals and competitive landscape, and you retain full control. We never take a percentage of ad spend — our fee is fixed so our incentives align with efficiency, not inflated budgets.
We accept bank transfer (ACH), credit card, and wire transfer. Invoices are sent on the first of each month with net-15 terms. For annual agreements, we offer quarterly billing options with a small discount.
Onboarding takes 1–2 weeks and includes a kickoff call, access setup (analytics, ad accounts, CMS), a deep-dive audit, and strategy development. By the end of week two, you’ll have a prioritized 90-day roadmap with clear milestones, KPIs, and a content calendar.
It depends on the channel. Google Ads can generate leads within the first week. SEO typically shows measurable ranking improvements in 3–4 months, with significant traffic growth by months 6–8. Social media engagement builds within the first month. We set realistic expectations during onboarding and provide milestone benchmarks so you can track progress.
Every client gets a dedicated strategist, a shared Slack or Teams channel for day-to-day questions, and a monthly strategy call (30–45 minutes) to review performance and plan ahead. You also receive a detailed monthly report with full data access to real-time dashboards. Urgent matters are addressed within 4 hours on business days.
Monthly reports cover rankings, traffic, conversions, revenue attribution, and strategic recommendations. You also get 24/7 access to a live dashboard with real-time data from Google Analytics, Search Console, and ad platforms. We report on metrics that matter to your business — not vanity numbers.
Month-to-month clients can pause or cancel with 30 days’ notice. Term agreements include a clear exit clause. If you’re on a term agreement and need to pause, we’ll work with you on a fair solution. We’d rather have a good relationship than an unhappy contract.
We work with all major platforms: WordPress, Shopify, Webflow, Next.js, custom builds, and more. Our tool stack includes Ahrefs, SEMrush, Screaming Frog, Google Search Console, GA4, Looker Studio, and proprietary monitoring tools. We adapt to your tech stack — you don’t need to change anything.
Yes, we’ll need admin or editor access to your CMS, Google Analytics 4, Google Search Console, and any ad accounts we’re managing. All access is handled through secure, role-based permissions. We never request or store passwords directly.
Only with your approval. We operate on a recommend-and-approve workflow. For technical SEO changes, we provide detailed tickets with rationale, expected impact, and implementation instructions. If you want us to implement directly, we can — but nothing goes live without your sign-off.
We take data privacy seriously. All client data is handled in compliance with GDPR and CCPA. We use encrypted communication channels, secure cloud storage, and role-based access controls. NDAs are standard for every engagement. We never share client data with third parties.
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