Privacy Policy

1. Introduction

SearchPod Digital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website searchpod.com or engage our services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, phone number, and business name when you submit a contact form, book a demo, or sign up for our newsletter
• Payment and billing information when you engage our services
• Any other information you voluntarily provide in correspondence

2.2 Information Collected Automatically

• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Pages visited, time spent, referring URL, and click patterns
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

• To respond to inquiries and provide requested services
• To send service-related communications and project updates
• To improve our website, services, and user experience
• To analyse website traffic and usage patterns via Google Analytics 4
• To comply with legal obligations and protect our rights
• To send marketing communications (only with your consent; you can opt out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who assist in delivering our services (hosting, analytics, email delivery, payment processing)
• Advertising platforms (Google Ads, Meta) for campaign management on your behalf — only when you are a client
• Legal authorities when required by law or to protect our rights

5. Cookies and Tracking

We use cookies and similar technologies to:

• Analyse website traffic via Google Analytics 4 (with server-side tagging)
• Manage advertising campaigns via Google Tag Manager
• Remember your preferences and improve your experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls. While we take reasonable steps to protect your information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

SearchPod Digital
Email: info@searchpod.com