What drivers say after the handshake

Showing all 10 reviews

• Sales

  First new car, zero pressure

  Sophie walked me through three SUVs and never pushed the most expensive one. The price on the website was the price on the worksheet, plus the doc fee and tax they told me about up front.

  Jenna M. · September 2026 Sample review

• Finance

  They told me my credit union was cheaper

  Priya put my credit union's offer next to hers and said plainly that the credit union's rate was better. I still bought the truck here. That kind of honesty is rare.

  Daniel O. · August 2026 Sample review

• Trade-in

  Offer landed inside the online range

  The online trade estimate gave me a range, and the walk-around offer came in inside it. Calum showed me the market data on his screen. Done in twenty minutes.

  Martine L. · September 2026 Sample review

• Service

  A video before any extra work

  They texted me a video of a rusted brake line with the price before touching it. I approved it from work, and the car was washed when I picked it up.

  Ahmed R. · October 2026 Sample review

• Service

  Good work, late shuttle

  The oil change and tire swap were done right and on time. The shuttle back to my office was twenty minutes late, which threw off my morning.

  Reply from Terry, Fixed Operations

  Thanks, Colleen. You're right, and we've added a second shuttle driver on Monday mornings so it doesn't happen again.

  Colleen B. · August 2026 Sample review

• Sales

  Used van, every paper in a folder

  We bought a used minivan and the history report and inspection papers were waiting in a folder. A sensor light came on two weeks later and they fixed it the same day at no charge.

  Raj and Tara P. · July 2026 Sample review

• Parts

  Someone actually answers the parts line

  Called for a hitch quote and a person picked up on the second ring. Ordered on Tuesday, installed on Thursday.

  Gord F. · June 2026 Sample review

• Finance

  New to Canada, no credit history yet

  I moved here eight months ago with no Canadian credit. Owen explained the newcomer program in plain words and found a lender that worked. The rate was higher than I hoped, and he showed me exactly why.

  Yusuf A. · September 2026 Sample review

• Sales

  Smooth buy on a busy Saturday

  Desmond had the car warmed up and ready when I arrived. Saturday afternoon was packed, so the paperwork took longer than I wanted. I'd still come back.

  Brianne K. · July 2026 Sample review

• Trade-in

  The loyalty bonus was real

  Traded in the wagon I bought here in 2019. The $1,000 loyalty bonus showed up as its own line on the bill of sale, exactly as advertised.

  Pierre D. · October 2026 Sample review