Meet the team
The people you'll actually deal with
11 names, five desks, one rule: nobody signs what they don't understand. Most of the team has been here ten years or more.
1 person
Leadership
The family that still answers for every deal on the lot.
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Marion Delacroix-Hale
General Manager and Dealer Principal
Second-generation owner. Started washing cars on this lot in 1994 and still walks it every morning at 7:30.
- Here since
- 1994 (32 years)
- Ask about
- Anything that didn't go the way it should have.
4 people
Sales and appraisals
Salaried advisors who are paid on repeat business, not on pressure.
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Desmond Okafor
Sales Manager
Nineteen years matching Maritimers with the right vehicle. Ask him anything about towing capacity.
- Here since
- 2007 (19 years)
- Ask about
- Trucks, towing and fleet orders.
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Sophie Arsenault
Product Advisor
Former co-op student turned advisor. Known for test drives that include the highway on-ramp, not just the parking lot.
- Here since
- 2019 (7 years)
- Ask about
- Family SUVs and car seats that actually fit.
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Kenji Mercer
Product Advisor, EV specialist
Drives an EV through every Nova Scotia winter and keeps a spreadsheet of real-world range to prove it.
- Here since
- 2021 (5 years)
- Ask about
- Home charging, range in the cold and EV running costs.
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Calum Boudreau
Used Vehicle Manager and Appraiser
Does every trade-in walk-around himself and shows you the market data on his screen while he does it.
- Here since
- 2012 (14 years)
- Ask about
- What your trade is worth, and why.
2 people
Finance
Eight lenders, one honest conversation, and every line explained.
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Priya Raghunathan
Finance Director
Builds financing around real budgets: first credit, rebuilt credit, and everything in between.
- Here since
- 2011 (15 years)
- Ask about
- Rates, terms and whether to finance at all.
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Owen Landry
Finance Manager
Runs the newcomer and first-credit programs and explains every line of the worksheet out loud.
- Here since
- 2016 (10 years)
- Ask about
- Newcomer financing and first-time buyers.
3 people
Service
Red Seal technicians and advisors who send photos before any extra work.
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Terry MacIsaac
Fixed Operations Manager
Red Seal technician turned service lead. Runs the shop on one rule: explain it before you fix it.
- Here since
- 2003 (23 years)
- Ask about
- Anything the shop recommended that you want a second opinion on.
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Aisha Kamara
Service Advisor
The one texting you photos from the bay. Paid on customer satisfaction, never on what you approve.
- Here since
- 2018 (8 years)
- Ask about
- Booking, loaners and what can wait until next visit.
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Ray Doucette
Shop Foreman, Red Seal technician
Checks every comeback personally and trains the shop's apprentices on diagnostics.
- Here since
- 2009 (17 years)
- Ask about
- Rust, brakes and that noise you can't describe.
1 person
Parts and accessories
The counter that answers on the second ring.
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Lena Fraser
Parts Manager
Answers the parts line on the second ring and price-matches tires from every major maker.
- Here since
- 2014 (12 years)
- Ask about
- Tires, hitches, roof racks and winter mats.
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