From the driver's seat

• Fleet

  The due list alone was worth switching

  We used to find out a truck was overdue when the driver complained. Now the list shows up the first of the month and Jenna books the yard visits. Invoices carry our PO numbers every time.

  Marcus D. · Fleet manager, 14 tractors

• Owner-operator

  Told me it was a sensor, not a turbo

  Another shop quoted me a turbo over the phone. Ray scanned it, tested boost and found a cracked charge air hose and a bad sensor. Under $500 and I was rolling the same evening.

  Angela R. · Owner-operator, I-70

• Pickup

  Fixed the hard start before the first freeze

  Long crank every cold morning. Luis tested the glow plugs and batteries, replaced what was bad and showed me the readings. Price matched the estimate to the dollar.

  Kyle B. · Ram 2500, tow rig

• Fleet

  Straight answers at 2 a.m.

  Driver blew a trailer tire near Vandalia. They told me the call-out price and a 60 to 90 minute window on the first call. Took about 80 minutes. Not instant, but exactly what they said.

  Teresa M. · Dispatcher, regional carrier

• Owner-operator

  Good work, waited on a part

  Injector job took four days instead of the two I hoped for because a part was back-ordered. They called me every day with an update, which I appreciated, but four days down hurts.

  Our reply

  Fair point, Gary, and thanks for saying it. We now check stock with two suppliers before we give a range, and we say so in the estimate. Carla, service manager.

  Gary P. · Owner-operator

• Pickup

  Fixed the regen problem for real

  Dealer had cleaned the DPF twice. Crossmile found an EGR valve sticking and a leaking injector loading it up. Haven't had a regen warning in months.

  Nadia S. · Ford Super Duty, work truck

• Fleet

  Inspections done in our yard during harvest

  Couldn't spare the trucks during harvest, so they came to us. Six annual inspections in one visit, one trip charge, reports emailed that night.

  Ben H. · Farm and grain hauler, 6 trucks

• Owner-operator

  Fair price, busy shop

  PM and DOT done in one visit for a fair price. Had to wait about an hour past my drop time to get into a bay on a busy Monday. Book ahead if you can.

  Luis A. · Owner-operator, reefer

Sample reviews written for this demo. A real site would pull them from Google with the reviewer's permission.