24/7 emergency
Burst pipe? Flooded basement? Call now.
On-site within 60 minutes in our primary service area. Tech dispatched the moment you call. Damage minimized; quote on arrival.
What to do RIGHT NOW
While we’re on the way
- 1Step 1Shut off the water mainIf water is actively leaking. Main shut-off is typically near where water enters your home — front yard, garage, or basement.
- 2Step 2Move valuables out of the pathLift items off floors. Move furniture away from the leak. Document with phone photos for insurance.
- 3Step 3Call 503-555-FASTEven if you’ve found the shut-off — we’ll get a tech on the way and assess remediation.
- 4Step 4Stay safeStanding water + electricity = danger. Don’t enter water near outlets or appliances. Wait for the tech if uncertain.
What we handle 24/7
Emergency scope
Active water leaks
Burst pipes, supply-line failures, water main breaks. Every minute matters.
Sewer backups
Sewage in your home is health hazard. We dispatch immediately and coordinate remediation.
No hot water in winter
When freezing temps put your pipes at risk.
Furnace failures
When indoor temps drop below safety threshold for kids/elderly.
Frozen pipe thaws
Before they burst. We arrive with thawing equipment + reroute as needed.
Gas leaks (HVAC-related)
If you smell gas — leave, then call us. We coordinate with the gas company.