24/7 emergency dispatch · Portland metro + Vancouver, WA
Burst pipe at 2 a.m.? On site in 60 minutes — guaranteed.
A human answers, walks you to the right shutoff, and the nearest truck rolls. If we're not at your door in 60 minutes on a priority-one call, the $79 dispatch fee is $0 — and the price we quote at your door is the price you pay.
- Customer rating
- 4.8 (412 reviews)
- Dispatch & diagnosis
- $79 — credited toward the work
- Fleet
- 14 trucks staged across the metro
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60-minute guarantee
Priority-one and we're late? The dispatch fee is $0 — automatically.
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Upfront flat-rate price
Quoted in writing at the door, before work starts. It doesn't move.
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A human at 2 a.m.
Live dispatchers who walk you to the shutoff while the truck rolls.
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Licensed, bonded, insured
Cascade employees in marked vans — never subcontractors.
Instant dispatch
Your ETA and upfront price — before you even call
Three picks. The arrival window comes from the same zone drive-time table our dispatchers use, and the price range comes straight from the public flat-rate book — arithmetic shown, nothing hidden.
What we fix
Five service lines, every price published
Full service menu →-
Drain & sewer
Clogs cleared tonight — camera-verified, not guessed at.
from $129
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Water heaters
Repair first, replace when the math says so — installed same day.
from $129
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Burst pipes & leaks
Priority-one response — stop the water, then fix it properly.
from $169
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Furnace & heating
No heat in January is an emergency — we staff for it.
from $139
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AC & cooling
Heat-wave triage for the houses Portland never built for it.
from $139
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It's an emergency right now
Shutoff steps for water, gas, and HVAC — then the fastest way to get a truck moving toward you.
No surprises, by design
What happens when you call
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A human answers
No phone tree at 2 a.m. Dispatch triages by risk, walks you to the right shutoff, and gives you an ETA from live truck positions — the same arithmetic as the tool above.
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You track the truck
You get your technician's name and a text when they're 20 minutes out. Priority-one calls are on the 60-minute clock from the moment your ticket is confirmed.
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Price before work
The tech diagnoses, then writes the flat-rate price and walks you through it. You approve it before a wrench comes out — and the number doesn't move, even if the job runs long.
The whole promise, measured and published: read how the 60-minute guarantee works.
Neighbors, on the record
4.8 from 412 reviews — math shown
All reviews →-
“Pipe let go behind the laundry wall at 11 p.m. The dispatcher stayed on the line while I found the main, and the truck was here in 38 minutes — I watched the ETA she gave me hold almost to the minute. Quote before work, and the bill matched it exactly.”
Carrie M. · Montavilla · June 2026
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“Sewage coming up the basement floor drain on a Sunday. They cleared the main, then ran a camera for free and showed me the root intrusion on screen instead of just telling me about it. Left the floor cleaner than they found it.”
Devon R. · St. Johns · June 2026
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“Water heater dumped its tank into the garage at 6 a.m. By 1 p.m. we had a new 50-gallon installed, hauled away, permitted — for the exact number quoted at the door. They even priced a repair first and explained why it didn't make sense on a 14-year-old tank.”
Priya N. · Cedar Mill · May 2026
Where the trucks are
Seven zones, published response windows
Trucks stage across the metro overnight instead of parking at one shop — that's how the 60-minute promise survives 2 a.m. Find your zone and its priority-one window.
- Central Portland 20–35 min
- East Portland 20–40 min
- North Portland 25–45 min
- Beaverton & Hillsboro 30–50 min
- Lake Oswego & Tualatin 30–50 min
- Gresham & East County 35–55 min
- Vancouver, WA 35–60 min
Water doesn't wait. Neither do we.
Call and a human answers — day, night, holiday. Or build a dispatch request online and see your ETA and upfront price range before you commit to anything.
On site in 60 minutes on priority-one calls, or the dispatch fee is $0 — the fine print is one paragraph, and it's public.