Six tickets.
Flat-rate where the work allows.
Drain, heater, leak, sewer, fixture, maintenance. Five run flat-rate; sewer is a range because the ground varies. Every quote locks on a numbered work-order receipt before any work begins.
- § 01-DRAINFLAT-RATEDrain · clog clear60 — 90 MIN ON SITE
- § 02-HEATERQUOTE-ON-DIAGWater heater90 — 180 MIN ON SITE
- § 03-LEAKFLAT-RATELeak · detect + stop60 — 120 MIN ON SITE
- § 04-SEWERRANGESewer · main line120 — 360 MIN ON SITE
- § 05-FIXTURERANGEFixture install + swap30 — 90 MIN ON SITE
- § 06-MAINTFLAT-RATEAnnual maintenance120 MIN ON SITE
Drain · clog clear
Camera-scoped clearing for kitchens, bathrooms, laundry. Single-fixture to whole-house.
Camera scope first, then escalate. Most kitchen and bath blockages clear at the auger or cable rung; we hydrojet only when the line tells us to. Cleared price is locked before any tool runs.
- 01Camera scopeLogged on the ticket; you see the line.
- 02Auger or cable · 25 ftClears 7 of 10 kitchen blockages.
- 03Hydrojet · escalationOnly if the cable can't reach it.
- 04Re-test + flushTwo-cycle test before we leave.
- 05Photo emailedCleared-condition shot, on file.
- Diagnostic + camera scope$0
- Auger · cable · 25 ft$185
- Re-test + flush$0
Water heater
Diagnose, descale, repair, replace. Tank or tankless, gas or electric.
Common sizes ride on the trucks. Rare units ship overnight. We replace only when repair would cost more than half a new install — and we'll tell you on the ticket either way.
- 01Pressure + thermostat diagnostic
- 02Anode rod check (tanks)
- 03Descaling (tankless) when warranted
- 04Repair or bid on replacement
- 05Permit + disposal handled
- Diagnostic + flush$0
- AO Smith · 50-gal tank$1,240
- Labor · 3.0 hr @ $145$435
- Permit + disposal$95
Leak · detect + stop
Acoustic, thermal, pressure-test. Find it before we open a wall.
Mainline to fixture, slab to attic. We pressure-isolate, listen, scan thermal, and stop the bleed first. The repair quote follows on a second ticket — separated so you decide.
- 01Pressure isolation test
- 02Acoustic detection
- 03Thermal scan if hidden
- 04Stop-bleed (immediate water-off)
- 05Repair quote · separate ticket
- Acoustic detection$0
- Pressure isolation test$0
- Stop-bleed + cap$325
- Repair quote—
Sewer · main line
Camera scope, jet, spot-repair, trenchless. Permit handling included.
From the cleanout to the city tap. Soft blockages clear with a jet; hard breaks need spot-repair or trenchless replacement. The ground decides; the work-order locks before the dig.
- 01Cleanout-to-street camera scope
- 02Jet clear if soft blockage
- 03Spot or trenchless repair recommendation
- 04Permit handling · 3 — 5 days
- 05Restoration coordinated
Too variable for a flat rate. We dispatch a truck, run the diagnostic free, and lock the quote on a work-order receipt before any work begins. Most tickets in this ticket type fall in the range below.
Fixture install + swap
Toilet, faucet, disposal, valve. Custom-finish welcome.
Standard or custom — same labor rate. Bring the part if you want a finish we don't stock. We carry the standard sizes; the truck has the rest.
- 01Existing-fixture removal + disposal
- 02Shut-off valve check + replace if seized
- 03Standard or custom install
- 04Test + adjust + clean
Too variable for a flat rate. We dispatch a truck, run the diagnostic free, and lock the quote on a work-order receipt before any work begins. Most tickets in this ticket type fall in the range below.
Annual maintenance
Pressure-test, valve check, flush. Catch the failures before the emergency.
Whole-house. Every shut-off cycled. Water heater flushed. Regulator inspected. Annual maintenance customers see ~70% fewer 2 a.m. dispatches; the receipt below is a typical visit.
- 01Whole-house pressure test
- 02Every shut-off valve cycled + greased
- 03Water heater flush + anode check
- 04Regulator inspection + adjustment
- 05Findings logged · failure-mode list emailed
- Whole-house pressure test—
- Valve cycle · regulator · flush—
- Annual visit · all-in$285
Honest about
what we don’t do.
- ×Septic systemsSpecialty trade→ Trenchless Pros · Bothell · (425) 555-0181
- ×Well-pump installationDifferent equipment + permits→ Northwest Well · Mt. Vernon · (360) 555-0188
- ×Boilers · radiant heatHeating-only specialty→ Cedar Heating · Tacoma · (253) 555-0192
- ×Subscription contractsWe don't sell them→ Annual maintenance is one ticket per year, billed once
