Six routes.
One desk.
Six routes below. Sara at the front-of-house reads booking inbound; the rest is routed by topic. New booking inquiries should always start with the form on /book — that path is fastest.
Sara · Front-of-House
Booking, rescheduling, stylist matching. Sara reads everything inbound; response within 4 hours during open hours.
Mira Cole · Editor
Wedding hair, editorial styling, runway prep. Mira heads the bridal program; first response inside 24 hrs.
Editorial inquiries
Editorial only. Stylist interviews, backstage credits, peer-respected publications. We don't pay for placements.
Apprenticeships + visits
Apprenticeship intake (next cohort September); colleague visits to observe; cross-training requests.
Order through your stylist
We don't run a separate online catalog. Order in-person or text your stylist directly; they'll have it ready at your next visit.
Hi.
Lost-and-found, feedback, your dad's question about whether we cut beards. (Yes — Ren.)
When the
desk is open.
- TUE10 AM — 8 PMFull team · evening hours
- WED10 AM — 8 PMFull team · evening hours
- THU10 AM — 8 PMFull team · evening hours
- FRI10 AM — 6 PMFull team · standard
- SAT9 AM — 5 PMStanding rotating-stylist day
- SUNClosed—
- MONClosedStylist development day
The
access.
- WHEELCHAIRStep-free entry, accessible chair stations 1, 4, 7. Ramp on request for the color floor — please call 24 hrs ahead.
- BATHROOMADA-compliant single-occupancy, on the salon floor.
- INTERPRETERMandarin + Spanish in-staff. Other languages: video interpretation through Cyracom, free at point of service.
- SCENT-SENSITIVEColor floor uses ammonia products. Schedule a consult on the cut floor first if scent is a concern; we'll plan around it.
