Contact
Reach Studio Mer
Booking, customer service, products, careers, press. Phone Tue-Sat 10am-7pm. Most inquiries answered within 4 business hours.
Channels
How to reach us
Booking + appointments
Online booking primary. Phone 1 (415) 555-0892 or email hello@studiomersalon.com. Specific scheduling + product questions + cancellations. Most calls connected to a person within 60 seconds during business hours.
Specific stylist questions
Direct stylist contact for established clients (number provided at first appointment). Specific stylist availability for active clients.
Products + retail
products@studiomersalon.com · For specific product questions, custom orders, subscription setup. Product specialist responds within 24 business hours.
Events + group bookings
events@studiomersalon.com · For specific group bookings (bridal, family, corporate). Specific events coordinator responds within 4 business hours.
Careers
careers@studiomersalon.com · Specific stylist + administrative positions. Specific recruiting team responds within 5 business days.
Press + media
press@studiomersalon.com · Specific media inquiries answered within 24 business hours.
Visit Studio Mer
Practice details
Address
Studio Mer · 1820 Fillmore Street · San Francisco, CA 94115 (Pacific Heights)
Office hours
Tuesday-Saturday 10am-7pm. Sunday + Monday closed. Specific stylist hours within day vary.
Parking + transit
Limited street parking on Fillmore. Specific paid parking 1 block away. Muni 22-Fillmore line. Specific BART (1 mile) accessible. Specific rideshare common.
Wheelchair accessibility
ADA-compliant. Wheelchair-accessible entrance + service stations + restrooms. Specific accommodations: email accessibility@studiomersalon.com.
Comfort + amenities
Specific salon amenities: comfortable styling chairs, complimentary refreshments, free WiFi, magazines, specific Aveda concept salon environment.
Visitor policy
Specific service-oriented; we don’t typically have visitors during services. Children: specific child-cut services + family appointments accommodated.
Or send a message
We respond within 4 business hours
Routes to right team based on subject. Booking requests fastest via online tool or phone.
Compliance + legal
The required information
- We don’t sell client data. Specific data shared only with subprocessors required for service delivery (booking system, payment processor). GDPR + CCPA compliant. Right-to-be-forgotten honored within 30 days.